Our Finance and Operations team is a dynamic, relatively small group, that produces super high quality output. We have built a world class, fully automated and integrated SaaS financial and reporting infrastructure, that allows us to move quickly, with a high degree of accuracy and predictability. Unlike traditional companies, where finance teams are typically the police cops and nay-sayers, we are a team that tries to say "yes" first. How can we help solve your problem? How will this investment improve our business? We are a dedicated, hard working team, quick to have fun, and we enjoy our amazing culture!

Office Coordinator

We are looking for a vibrant and proactive individual to join our ServiceTitan community! As the Office Coordinator, you will be the “face” of ServiceTitan and will be responsible for making an extraordinary long-lasting first impression, as well as effectively making our office a welcoming, fun, and comfortable environment to be in, for our visiting customers, guests, candidates, and employees alike. We take our culture very seriously here at ServiceTitan, and are proud of making it an integral part of the overall ServiceTitan experience. The goal is to make both Titans and guests of Titans comfortable and valued while on our premises and over the phone. The ideal candidate will have an outgoing and friendly personality while also being very perceptive and disciplined to get things done. You should be able to deal with emergencies timely and effectively, while streamlining office operations in a calm and pleasant manner. Multitasking and stress management skills are essential for this position as we are a fast-paced start-up.

As Office Coordinator you will be reporting to our Real Estate and Workspace Services Manager to ensure the smooth running and coordination of our workspaces across the organization.

What you'll do

  • Greet, welcome, and direct visitors as they arrive at the office: foster an overall professional and welcoming atmosphere
  • Answer, screen and forward incoming phone calls
  • Support meeting and travel logistics for visitors and offsite employees
  • Receive, sort and distribute daily mail/deliveries
  • Efficiently and responsibly manage all inventory needs for the office: requirements, tracking, purchasing, stocking, and ordering, all while promoting a friendly and inclusive environment.
  • Effectively support/manage the office space to ensure cleanliness, organization, seat management, execute office repairs and upgrades (under direction of REWS) and support the big office move in the very near future
  • Responsibly manage employee nourishment: lunch, drinks, snacks
  • Help plan/execute Company events: holiday party, picnic, birthdays, anniversary etc.
  • Manage vendors in order to support all of the above activities
  • Track status and develop reports to understand effectiveness and efficiency and come up with ways for continuous improvement in everything he/she does

What you'll need

  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Excellent knowledge in GoogleDocs & Microsoft Office (especially Excel and Word)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude
  • Problem-solving skills
  • High School diploma; additional qualifications will be a plus
  • High school degree; additional certification in Office Management is a plus

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, Marketing management tools, mobile connectivity for field techs, and Quickbooks integration. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is here to champion the people in home services. ServiceTitan helps them provide a wonderful customer experience, improve sales and more easily manage their business.

This is a great opportunity to be a part of a start-up that is already successful, yet early enough to offer its team members significant growth and equity opportunities. We have a proven product, brand-name customers, significant revenue and growth, and are backed by Bessemer Venture Partners, the leading investors in cloud software.

Apply for this Job
* Required
(Optional)
Almost there! Review your information then click 'Submit Application' to apply.

File   X
File   X


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at ServiceTitan are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.


Share this job: