ServiceTitan is seeking an exceptional Enterprise Solution Architect to join one of the fastest growing tech startups in Southern California, backed by the best VC firms in the SaaS space.

As part of the corporate systems team, you will join a growing team which prides itself on being a solution-driven, strategic partner to ServiceTitan business operators.  We’re one of the most data-driven companies, at all levels of the organization, that will depend on your work to achieve the extraordinary. You will be empowered to challenge the status quo, dream big and make a massive impact. Create an overview of our assets, IT processes, business development strategies and other internal functions to establish and implement changes that will increase our sustainability and prepare us for future expansion. Integral role within the Corporate Systems team, implementing, standardizing, optimizing and expanding use of our enterprise IT systems.

To be successful as an Enterprise Solution Architect with Salesforce expertise, you should have excellent technical, analytical, and project management skills. Hands-on and ready to roll up sleeves to implement Business system solutions. 

As our Enterprise Solutions Architect, Salesforce, you will:

  • Review and assess corporate goals, strategies and assets along with everyday processes and procedures and compare those to available information technology resources
  • Developing a plan with IT and Business leads to updating processes, recommending new systems and/or restructure existing solutions in order to align expectations with current Business goals and IT strategy.
  • Create business architecture and capability models that reflect our strategies and goals.
  • Search for areas where cost reduction opportunities may be available, such as cases where business applications may be duplicated across departments or Business units whose processes may be diverging from company vision..
  • Contribute ideas and insight to help optimize corporate information management resources to 
  • stay current with evolving business trends and new technologies
  • Analyze requirements, design integrated business solutions, generate architecture design documents, perform impact analysis for application changes, and oversee solution delivery.
  • Positively influence change and have a significant impact on our business.
  • Liaison between IT, Ops, Product and Engineering other business stakeholders. Work with internal Salesforce team to drive solution best practices and serve as a Subject Matter Expert for specific domain/process areas.
  • Develop and architect strategies supporting platform governance to ensure the accuracy and quality of data through all upstream and downstream data channels/processes.
  • Owns Salesforce platform architecture and integration scenarios across applications, data and processes, as well as solution monitoring activities.
  • Defines and delivers integrated solutions by applying proven delivery methodologies including Agile and Model-Driven techniques liaison with cross functional teams in the delivery of COTS/custom solutions.
  • Leads the development of solution architectures, roadmaps, and system transition plans to align business, applications, data, integration, and/or infrastructure architecture.
  • Provide business architecture and systems processing guidance
  • Share review findings and recommendations to executives and stakeholders, along with reports showing the progress in implementing new strategies.
  • Troubleshoot key issues and demonstrate ability to drive to successful resolution

To be successful in this role, you'll need:

    • Bachelor's degree in Computer Science/equivalent discipline, or related technical field and with 10 years of IT experience delivering technical solutions, including at least five (5) years working on the Salesforce platform. 
    • Salesforce Certified Architect with direct experience with the Salesforce.com platform and its partner ecosystem, configuring and developing custom environments required.
    • Working experience in at least 2 areas: Business Systems ERP, Salesforce CRM, CPQ, Billing, Integration Architecture/framework.
    • Experience with Service, Sales and Community Cloud required.
    • Knowledge and experience in  Architecture process, methodologies, frameworks and integration methodologies.
    • Expert in Enterprise integration architecture design and patterns, MicroServices and Orchestration.
    • High degree of independent judgment and ability to solve complex problems
    • Ability to handle multiple projects simultaneously in a fast-paced, high-growth environment

About ServiceTitan

ServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses. For more information about ServiceTitan, visit www.ServiceTitan.com.

Perks & Benefits

1. Work/Life Balance: flexible work schedule, flexible PTO
2. Family-Friendly Benefits: extended parental leave, pregnancy support, 20k in adoption reimbursement, Snoo Smart Sleeper, back-up childcare credits, legal benefit, discounted pet insurance
3. Enrichment: ongoing learning culture with access to Linkedin Learning and professional development workshops, diversity charter groups, orientation program, career pathing opportunities, mentorship programs
4. Health & Wellness: company-paid medical/vision/dental/life insurance/disability, employer HSA contribution, free One Medical membership, care coordination support, 401(k) with company match, stipend for home office equipment/supplies, gym discounts, monthly cell phone stipend

Equal Opportunity Employer

ServiceTitan does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. At ServiceTitan, our mission is to help our Titans and customers achieve the extraordinary. We are an equal opportunity employer and we celebrate the diversity that each Titan brings to the table. We believe that the convergence of fresh, unique perspectives and experiences from all walks of life is what makes our product and culture so great - and there's always room for more.

CCPA Notice for CA Residents applying to Jobs at ServiceTitan

Please review the CCPA Notice here: ServiceTitan CCPA California Privacy Notice

Life at ServiceTitan 

http://instagram.com/lifeatservicetitan | https://www.themuse.com/profiles/servicetitan | https://www.builtinla.com/company/servicetitan-inc

#LI-ES1

Apply for this Job

* Required

  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at ServiceTitan are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.