Our Sales team is a turbocharged V12 engine that drives the entire company forward by bringing our software platform to new customers - every single day. We are a tight-knit, high-energy crew that comprises Sales Development, Account Executives, and Sales Operations. We have a shared passion for helping residential contractors take their business to the next level, and nothing makes our team happier than seeing stellar feedback from customers who have had the opportunity to leverage ServiceTitan.
As an inbound SDR, you will be part of a purpose-driven team that provides an extraordinary product and makes an extraordinary difference in customers’ lives. Customers will be excited by the product you show them, and they will embrace you and thank you for changing their lives the next time you see them.
We offer a generous compensation package for exceptional performers, as well as the possibility to grow into a leadership or Sales Executive role in the near future.
As our Sales Development Representative, you will:
- Build honest relationships and genuine rapport with potential customers
- Guide potential customers discover unmet needs and how we can deliver extraordinary value
- Conduct high volume prospecting for qualified inbound leads from our Marketing team and Referrals from our Customer Base
- Work closely and collaboratively with Sales Executives to develop and implement appropriate prospect communication plans
- Schedule online product demonstrations for Sales Executives
- Generate and maintain expert knowledge of the ST Product, the home services industry, competition, market happenings and trends.
- Achieve and exceed monthly sales opportunity and meetings set goals
- Maintain and log all activity in Salesforce.com
To be successful in this role, you'll need:
- An honest and genuine approach to helping potential customers
- Ability to handle objections and demonstrate value
- Strong interpersonal skills and friendly professional demeanor on the phone
- Tenacious work ethic with a desire to be a top performer
- Ability to articulate product value proposition with any level of detail or brevity
- Highly intelligent, passionate, ambitious, and a team player
- Resourceful and adaptable to change
- Bachelor's degree required
- Successful sales experience in a B2B SaaS environment preferred
We are proud of the ServiceTitan culture - it brings together brilliant, genuine and driven individuals in an atmosphere that is positive and inclusive. Check out our culture for yourself:
ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, mobile solution for field techs, and accounting integration with Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.
Inc 5000 Most Successful Companies in America, 2019
Inc 5000 Best Places to Work, 2019
Los Angeles Business Journal Best Places to Work, 2018
Los Angeles Business Journal Top 100 Fastest Growing Private Company, 2018
Deloitte Fast 500, 2018
Inc 5000 Best Places to Work, 2018
Inc 5000 America’s Fastest Growing Companies, 2018
Glassdoor/Battery Ventures Highest Rated Cloud Computing Companies, 2018
Mogul Top 1000 Companies Worldwide for Millennial Women 2018
Forbes Next Billion-Dollar Startup List, 2017
Equal Opportunity Employer
ServiceTitan does not discriminate against employees based on race, color, religion, sex, national origin, gender identity, age, disability, or genetic information. At ServiceTitan, our mission is to help our Titans and customers achieve the extraordinary. We are an equal opportunity employer and we celebrate the diversity that each Titan brings to the table. We believe that the convergence of fresh, unique perspectives and experiences from all walks of life is what makes our product and culture so great — and there's always room for more.