Reporting to the Sales Manager of New Markets, this individual will be contributing to research on markets that ServiceTitan does not currently service, with the ultimate goal of expanding our total addressable market and capturing additional sales revenue. This is a department that will operate as a startup within a startup - we’ll drive results by rapidly testing and iterating, learning every step of the way, and creating a scalable machine. Everybody will have a voice at the table to ensure that we’re optimizing for results and not following a regimented hierarchy of titles. We’re looking for somebody that is passionate, accountable, curious, resourceful, and data-driven. 

As our Account Executive (New Markets), you will: 

  • Drive Customers Home: Close quality business - given that these customers will be the first of their kind to our product and help inform a major portion of ServiceTitan’s strategy, we need to optimize for deals that will activate; Serve as the front-lines for the new markets team by converting all available inbound & referral pipeline that is non-ICP, along with proactively selling to activate into the industries of focus
  • Educate: Relentlessly help prospects in new markets discover unmet needs and educate them on why ServiceTitan is the answer
  • Build Relationships: Establish quality working relationships with internal stakeholders and a proactive feedback loop for product gaps, industry learnings, and more
  • Be Data-Driven: Given the experimental nature of this job, we will require very tight compliance when it comes to data - we need to focus on learning
  • Give Input: Contribute material input to go/no-go/continue decisions upon test completion

To be successful in this role, you'll need: 

  • 1-5 years experience in an Account Executive Role
  • Love our customers: we want people that relish in our customers’ success
  • Love to win: we will fight for every inch and celebrate every win
  • Love to learn: you challenge yourself to learn the best new sales methodologies and techniques
  • Given the experimental nature of this job, we will require very tight compliance when it comes to data - we need to focus on learning
  • Vertical SaaS experience is required
  • Experience working with contractors is highly desirable
  • Results and solution-oriented - we want to know how we can win, not why we can’t
  • Ability to drive both tangible and intangible results for the good of the team and company
  • Ability to work independently and cross-functionally
  • Must be committed to the success of our customers

Why ServiceTitan?

Company Culture

We are proud of the ServiceTitan culture - it brings together brilliant, genuine and driven individuals in an atmosphere that is positive and inclusive. Check out our culture for yourself:

http://instagram.com/goservicetitan | https://www.themuse.com/profiles/servicetitan | https://www.builtinla.com/company/servicetitan-inc

 


About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, mobile solution for field techs, and accounting integration with Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.

Inc 5000 - Best Places to Work, 2019
Los Angeles Business Journal Best Places to Work, 2018
Los Angeles Business Journal Top 100 Fastest Growing Private Company, 2018
Deloitte Fast 500, 2018
Inc 5000 - Best Places to Work, 2019
Inc. 5000 – America’s Fastest Growing Companies, 2018
Glassdoor/Battery Ventures Highest Rated Cloud Computing Companies, 2018
Mogul Top 1000 Companies Worldwide for Millennial Women 2018
Forbes - Next Billion-Dollar Startup List, 2017  

Equal Opportunity Employer

ServiceTitan does not discriminate against employees based on race, color, religion, sex, national origin, gender identity, age, disability, or genetic information. At ServiceTitan, our mission is to help our Titans and customers achieve the extraordinary. We are an equal opportunity employer and we celebrate the diversity that each Titan brings to the table. We believe that the convergence of fresh, unique perspectives and experiences from all walks of life is what makes our product and culture so great — and there's always room for more. 

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