Manual QA Tester

You will be part of the Engineering team at ServiceTitan to help improve our products and building new ones. We provide exciting opportunities engineers to come in and develop the major features in the rapidly growing startup. We build for perfection, use the most modern tools on Microsoft .NET platform, have an amazing culture, and love to solve complex problems.

As our Manual QA Tester, you will:

  • Build metric dashboards, and bring in tools to bring consistency to various QA and projects
  • Interact with the project team to ensure deliverables, as well as adhere to the quality standards that our customers expect by using QA best practices
    • Additionally, effectively communicate technical and non technical terms to determine test scope and acceptance criteria
  • Create test plans and test cases for upcoming releases
  • Partner with software development, product, and the QA team to identify the components of the system to be automated based on both business priority and benefit of automated testing
  • Assist in ongoing process improvement efforts to ensure test planning, execution, and reporting methods are effective, efficient, standardized, coordinated, and integrated
  • Assist in designing test strategies, developing test tools and implementing test cases to ensure the highest quality deliverable
  • Defect tracking and issue status reporting

To be successful in this role, you'll need:

  • 2+ years of relevant experience testing web and mobile applications in the software development industry.
  • 1+ years of working knowledge with at least one of the following RDBMS: MSSQL, mysql
  • Basic web development skills (HTML, CSS, JavaScript, and UI design)
  • Basic understanding of QA methodology and best practices.
  • Able to multi-task, triage issues, react well to changes, work independently in a fast paced environment.
  • Must be self-motivated and know when to seek guidance; detail-orientation is a must.

Preferred skills:

  • Ability to rapidly learn third party development/QA tools.
  • Experience in programming languages such as C#, or Javascript.

Education:
BS in Computer Science or related engineering field preferred. Strong relevant work experience in QA will be considered as well.


Why ServiceTitan?

Company Culture

We are proud of the ServiceTitan culture - it brings together brilliant, genuine and driven individuals in an atmosphere that is positive and inclusive. Check out our culture for yourself:

http://instagram.com/goservicetitan | https://www.themuse.com/profiles/servicetitan | https://www.builtinla.com/company/servicetitan-inc

Equal Opportunity Employer

ServiceTitan does not discriminate against employees based on race, color, religion, sex, national origin, gender identity, age, disability, or genetic information. At ServiceTitan, our mission is to help our Titans and customers achieve the extraordinary. We are an equal opportunity employer and we celebrate the diversity that each Titan brings to the table. We believe that the convergence of fresh, unique perspectives and experiences from all walks of life is what makes our product and culture so great — and there's always room for more. 


About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, mobile solution for field techs, and accounting integration with Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.

Inc 5000 - Best Places to Work, 2019
Los Angeles Business Journal Best Places to Work, 2018
Los Angeles Business Journal Top 100 Fastest Growing Private Company, 2018
Deloitte Fast 500, 2018
Inc 5000 - Best Places to Work, 2019
Inc. 5000 – America’s Fastest Growing Companies, 2018
Glassdoor/Battery Ventures Highest Rated Cloud Computing Companies, 2018
Mogul Top 1000 Companies Worldwide for Millennial Women 2018
Forbes - Next Billion-Dollar Startup List, 2017  

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