Location: Ft. Worth, TX

Sign On Bonus up to $5,000 for qualified individuals

 

Position Title: Field Supervisor (Plumbing) 

 

Reports To: General Manager or Operations Manager

Status: Full-time, Regular position

Category: Plumbing

 

 

Join the team of experts and realize your true potential! 

 

 

Why You Should Join the Service Experts Team? 

 

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! 

 

Position Summary: 

Supervises and provides technical and sales support for Journeyman plumbers who install, maintain, service, or clean plumbing fixtures, systems, or equipment.  Assists plumbers with unusual or difficult assignments, trains and coaches Journeyman plumbers, ensures that safety rules and practices are followed, and conducts quality-control checks on completed work.  As needed due to staffing and customer needs, performs service, maintenance, and installation work.  Work is performed under the direction of the General Manager, Master Plumber, or Plumbing Manager.   

 

 

Key Responsibilities:

 

  • Assists Journeyman plumbers with major, unusual or difficult assignments and/or problems.  Conducts quality-control review of assessments of completed work performed to ensure work is performed in accordance with company practices and processes, expected workmanship, and efficiency and effectiveness. 
  • Trains Journeyman plumbers on skills, company processes and procedures, as well as safety practices in preparation for them in becoming Master Plumbers 
  • Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction 
  • Ensures company property, vehicles, and tools are being used, maintained and properly accounted for 
  • Represents the company professionally, honestly, and ethically in all business matters and activities 
  • Ensures that the company vehicles are properly stocked, that defective warranty parts are returned to the branch and that vehicle standard stock is ordered/replenished as needed.  As needed, completes material requisition forms and other related administrative activities. 
  • Demonstrates leadership to the field staff in the areas of customer focus and customer service; following company policies, procedures, and processes; safety rules, procedures, and practices; and the implementation of company initiatives 
  • Assists the General Manager with administrative tasks and other duties as needed or assigned 
  • As needed to meet customer needs, performs service, maintenance, and installation work 
  • Performs similar/other duties as needed or assigned 
  • Regular, reliable attendance 

 

Health & Safety Roles and Responsibilities 

 

  • Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately 
  • Reports  any contravention  of  legislation  or  company  policy,  procedure  or  program to  direct supervisor/manager immediately 
  • Corrects substandard acts or conditions within area of control 
  • Uses  and  maintains  appropriate personal  protective  equipment  (PPE)as  prescribed  by  company program(s) or procedure(s) 
  • Never  removes  or  renders  ineffective  any safety  guards,  devices,  or  clothing prescribed  to  be  in place or worn 
  • Complies with the general rules as prescribed by company program(s) procedure(s) 
  • Operates devises or equipment as prescribed by company program(s) or procedure(s) 
  • Participates in any safety initiatives, teams, or committees 
  • Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately 
  • Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents 
  • Does not perform any act that may endanger the safety or well-being of others 
  • Does not engage in any pranks, contests, or rough boisterous behavior 
  • Works in compliance with applicable legislative requirement 

 

 

Desired Skills and Qualifications:

 

  • High school diploma or GED with additional training and 5 plus years’ experience in Plumbing 
  • Demonstrated basic leadership skills 
  • Demonstrated ability to train others in technical skills and effective customer service 
  • Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area 
  • EPA and safety certifications required 
  • Current knowledge of and continuing education in national, state, and local plumbing code regulations 
  • Knowledge of machines and tools used in the construction or repair of houses, buildings and other structures.  This knowledge includes the machine and tools design, uses, repairs, and maintenance. 
  • Working proficiency in basic mathematics and metric and standard measurements 
  • Proficient at reading wiring diagrams and troubleshooting problems with plumbing systems and equipment 
  • Familiar with the HVAC industry is preferred 
  • Advanced skills in servicing plumbing equipment as well as related accessories 
  • Proficient mechanical aptitude and the ability to operate all necessary tools and equipment to perform various plumbing projects 
  • Proficient and able to operate all necessary tools and equipment to perform various service projects 
  • Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns 
  • Effective and efficient time-management and organizational skills 
  • Valid driver’s license with acceptable driving record 
  • Available to work flexible hours and on-call shifts as needed 
  • Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas 
  • Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces.  Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. 
  • Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt 
  • Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception 
  • Ability to lift up to 100pounds and ability to lift and carry items weighing up to 50 pounds 

 

What Do We Offer You as a Service Experts Employee? 

Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee. 

 

  • Competitive Pay, including incentive opportunities for many positions 
  • Paid Time Off and Company Holiday Pay  
  • Medical /Dental /Vision Insurance programs 
  • 401(k) Retirement Savings Plan with company matching contributions 
  • Life Insurance, for you and options you can elect for your family 
  • Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work 
  • Supplemental benefit programs such as:  Legal advice, pet insurance, health advocacy programs 
  • World Class Training opportunities through our Experts University 
  • Career Development opportunities 

 

 

 

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com

Apply for this Job

* Required
resume chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
U.S. Standard Demographic Questions We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.
How would you describe your gender identity? (mark all that apply)





How would you describe your racial/ethnic background? (mark all that apply)











How would you describe your sexual orientation? (mark all that apply)








Do you identify as transgender? (select one) (Select one)




Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? (select one) (Select one)




Are you a veteran or active member of the United States Armed Forces? (select one) (Select one)




Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Service Experts LLC’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Our system has flagged this application as potentially being associated with bot traffic. Please turn off any VPNs, clear your browser cache and cookies, or try submitting your application in a different browser. If this issue persists, please reach out to our support team via our help center.
Please complete the reCAPTCHA above.