The Opportunity:

Under the direction of the “Service Leader”, the role of Sr. Risk Advisor builds robust relationships through working to understand the client’s needs and providing solutions that effectively protect their risks.  In this role, you will have the opportunity to manage, retain, and grow a diverse client portfolio. In addition, this role may be asked to assist with risk/coverage analysis and marketing for more complex new business opportunities. The incumbent must be able to work at a strategic level to develop and retain consultative relationships with business consultants, insurance carrier partners, risk service team members, and existing clients all in support of Sequoia’s growth and retention initiatives

What you get to do:

  • Managing the client renewal life cycle: pre-renewal, renewal, post renewal and client meetings as needed.
  • Working with team members at all levels to ensure client satisfaction. Pro-actively addressing client issues whenever possible.  Immediately addressing matters impacting customer satisfaction as they arise.
  • Ability to manage and evaluate a high level of insurance/risk related information in a variety of formats and identify appropriate coverage and markets/carriers for diverse client risks.
  • Managing day to day account transactions including additions/deletions of vehicles, property acquisitions, exposure changes, contract reviews, mergers/acquisitions, coverage analysis and program recommendations with positive client interaction.
  • Effective submission and negotiation renewal business to various markets including generation of accurate renewal submission, proposals, and timely handling of post renewal activities in a timely manner.  Schedule and present renewal presentations to clients.
  • Maintain and cultivate productive relationships with insurance carrier partners.
  • Administration of policy checking, endorsement processing, and task management in accordance with agency management systems policies and procedures.
  • Assist with new business opportunities through referrals, cross-selling, account rounding, and coverage/risk analysis support
  • Occasional travel may be required
  • Other responsibilities as assigned by the “Service Leader”

Required Skills and Qualifications:

  • Bachelor's degree required
  • Minimum 5 to 7 years’ Property & Casualty client service experience
  • Property & Casualty Broker License required
  • Must be able to work independently and prioritize workflow to ensure completion of all tasks
  • Thorough knowledge of P&C underwriting, coverages and insurance markets including use of insurance carrier systems (e.g. - Chubb, C N A, Hanover, Hartford, Travelers)
  • Excellent negotiation, organizational, interpersonal, creativity, problem solving, and communication skills (written and verbal English)
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
  • Demonstrated ability to work in agency management systems; experience with Vertafore products (AMS360 and ImageRight) preferred

Our Culture 

Sequoia exists to come through for people who put their trust in us. Our team members live by a set of core values that underscore everything we do – for each other and for our clients. We expect that these will resonate with you, excite you, and empower you to do your best work: 

Integrity 
Passion for service  
Innovative  
Growth oriented  
Caring for others  
Promise-centric  
Focused on relationship building

Compensation & Benefits 

Sequoia offers team members compensation and benefits to support the physical, financial and emotional wellbeing of you and your loved ones.  We continuously and purposefully build an inclusive culture, designed to empower everyone to do their best work. 

Our compensation and benefits are thoughtful, competitive and leading edge, but most of all, they reflect what our people value most. 

Location 

We employ diverse talent across North America and India. We focus on well-rounded, values-based colleagues to add to our culture and help us forge new ground. 

Sequoia provides equal opportunity to all applicants without regard to race, color, creed, religion, citizenship, national origin, age, sex, sexual orientation, gender identity, pregnancy, marital status, military or veteran status, disability, or any other basis prohibited by applicable law. 

We are building something special in the world of HR and this is an important role for us, and an incredible opportunity for the right candidate.  Our environment is inclusive, diverse, ignited, built on integrity and deeply committed.  Come and help us truly make a difference investing in people. 

Sequoia has offices in the San Francisco Bay Area, New York, Tempe, and Bangalore. Visit Sequoia.com or follow us on LinkedIn and Twitter to learn more. 

About Sequoia 

For more than 20 years, people-driven companies have turned to Sequoia to get their employee experience right. We’re in this business because we know that taking great care of people leads to better business outcomes. Helping our clients achieve those outcomes is what drives our team, our strategic service offerings, and our technology forward. 

Sequoia comes through for clients with guidance, service, and the Sequoia People Platform. Through their compensation, benefits, and overall people programs, we enable them to better manage their global workforce, reduce administrative burdens, and reach a deeper level of employee care and support. We strategically use technology to enhance the expert guidance and committed service we bring to every client engagement.

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