The Safety & Security Officer performs the activities and operations of the security department; working with a guest service approach as the first point of welcome for all guests and team members; performs protective and enforcement functions in coping with emergencies, undesired conduct, disturbances, or threats to safety and property; promotes a safe, healthy, and accident-free work environment for all employees; assists in the implementation of accident prevention programs.
Responsibilities
- Identifies situations where security violations have occurred and takes reasonable and prudent action to protect the facilities, guests, property, and employees.
- Conduct investigations concerning security violations or infractions of company policy; coordinates with outside law enforcement agencies as needed; creates and maintains reporting procedures for all incidences.
- Implements IIPP and safety programs to reduce frequency of accidents and injuries.
- Performs proper receiving and tracking of company and guest deliveries, ensuring the timeliness and security of deliveries to the intended party.
- Follows Sensei’s established safety policies and procedures in compliance with Riverside County, CalOSHA, and federal OSHA rules and regulations.
- Participates in all safety training programs designed to instruct employees in general safe work practices plus specific instruction regarding hazards unique to any job assignment; provides training in safety programs such as First Aid, AED, TIPs, Emergency Procedures.
- Maintains watch at company gates and access-controlled points; admits or denies access as directed by company management or security supervision; issues temporary badges and identification and provides directions as needed.
- Provides immediate response to all emergency situations including but not limited to structural and brush fires, medical emergencies, confined space rescue, undesirable conduct, violations of company policies or civil laws, and hazardous material incidents.
- Monitors property being removed from restricted buildings or company premises to ensure proper authorization.
- Monitors security and fire protection systems and equipment; tests, documents, and makes recommendations relative to premises security and fire suppression systems to ensure system and equipment readiness.
- Documents and reports any irregularity, incident, or emergency actions concerning safety and security.
- Prepares all required reports and completes required paperwork.
- Identifies potential safety hazards throughout the property; report hazards offer recommendations for reducing them to Manager of Safety & Security.
- Perform all job duties In a safe manner and abide by all safety policies and procedures
- Adhere to all company and departmental guidelines
- Perform other tasks as requested by supervisor
- Demonstrate warmth and sincerity in all interactions
- Maintain a professional and welcoming demeanor in both verbal and nonverbal communication
- Take ownership of all guest requests and be proactive in ensuring resolution as needed
- Always maintain impeccable grooming and personal hygiene and wear uniform as directed
- Uphold Sensei values in daily practices
- Successfully complete all training and certifications needed for the position
- Ensure the confidentiality and security of all guests
- Report all faulty equipment, supply needs, maintenance needs, safety hazards, injuries, and other concerns immediately to your supervisor
- Leadership – Maintain a positive, upbeat role, promote and exemplify Company values and represents departmental objectives and interests to internal and external customers
- Customer Service – Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner
- Teamwork - Develop and promote teamwork and cooperation among co-workers
- Safety – Comply with established safe work practices and attend to all safety-related training provided or made available by the Company
- Due to the intimate nature of the resort with limited number of guests on property, must assist teams laterally across all departments to lead a seamless guest flow throughout the different resort spaces
- Other duties as assigned
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High school diploma or equivalent; bachelor’s degree (B.A./B.S.) in related field or equivalent a plus.
- At least two years related experience or equivalent, in law enforcement, private protection or corporate safety & security.
- Demonstrated knowledge of security regulations/procedures and OSHA regulations; demonstrated knowledge of CalOSHA regulations a plus.
- Ability to manage priorities and workflow and handle multiple projects/deadlines; have versatility, flexibility, and a willingness to work within changing priorities with enthusiasm
- Ability to accurately complete and maintain detailed forms and reports.
- Ability to accurately interpret and implement complex laws, regulations and/or policies.
- Strong interpersonal skills, with an ability to deal effectively with a diversity of individuals at all organizational levels.
- Demonstrated good judgement with the ability to make timely and sound decisions
- Demonstrated competence in reacting timely to and handling emergencies
- Must possess a valid California driver’s license and an acceptable MVR (Moving Vehicle Record)
- CPR Certified
About Sensei
Founded by Dr. David Agus and Larry Ellison, our ecosystem of products and experiences is designed with one intention: to empower you to grow well and lead the world toward greater wellbeing. Based on Dr. Agus’ philosophy, Sensei believes we can guide our guests to greater wellbeing by offering experiential movement, rest and nourishment classes and programs. The launch of the Retreats wellness brand took place on Lana’i, Hawaii in partnership with Four Season’s lodging and food offerings by Nobu. In this location, Sensei Porcupine Creek, Sensei is operating the lodging operation, as well as world-class golf, tennis, spa, fitness, movement, nutrition, meditative, enrichment and body assessment facilities. In addition, Sensei will run the F&B operation, as part of a licensing agreement with Nobu. Sensei programs and continuing learning sessions are high-touch, evidence-led and supported by the latest technology. You can learn more about our Lana'i golf experience and read our story.
Traits We Value
- Commitment to a healthier living environment and embracing the Sensei Way and philosophy espoused and science identified in Dr. Agus’ teachings and writings
- Collaborative mentality and the ability to recognize how to get things done as a team
- Self-confidence and composure to accept critique, process it, and apply the learnings to improve
- Resourceful and adaptable, understanding that a big idea can come from anywhere
- Open to learning, developing new skills and professional experiences
- Loves a good challenge
- Resourceful and adaptable
- A strong sense of curiosity
- Embraces feedback and constantly seeks to improve
- Collaborative and knows how to get things done as part of a team
Compensation & Benefits
- Competitive salary
- Benefits commensurate with company policy for position
- Medical, dental, and vision insurance
- 401k and FSA plans
- Subsidized gym membership
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, sex (including gender identity or expression; pregnancy, childbirth, or related medical conditions), sexual orientation, age, religion, color, ancestry, disability (including association or relationship with an individual with a disability), marital status, National Guard obligation, genetic test results, arrest and court records, reproductive health decision, domestic or sexual violence victim status, breastfeeding requirements, assignment of income for child support obligations, or credit history or report
