Who we are


Sendwave is on a mission to make sending funds to loved ones as easy and affordable as sending a text. What makes us stand out in a sea of similar apps? We deeply care about the diasporas and communities we serve — and that comes with a sense of connection to the markets we operate in. We strive to make life better for everyone who touches our product. That means recognizing and honoring the human experience behind sending money. We do that by remaining fee-free in most of our markets and offering round-the-clock customer care.

Our app is currently available in the United States, United Kingdom, Canada, and parts of Europe, and sends funds to 19 receiving countries for over 500,000 users. We currently have a 4.6-star rating on Trustpilot — people put their faith in us to deliver their money quickly, securely, and affordably. And we’re pretty darn proud of that.


How we work

What we’re most proud of though is our brilliant, creative, and tenacious team. Our remote-first workplace means you’ll be working with Sendwavers in Europe, Africa, South America, and the U.S. that all share a core set of Sendwave values. What exactly are those values? Glad you asked.

  1. Prioritize fearlessly.
    There will always be more problems to solve and opportunities to pursue than we have the capacity for. We’re not afraid to say no and are willing to let fires burn, knowing that to win we must discern and execute decisively on the vital few rather than the important many.
  2. Take full ownership of the outcomes we’re responsible for.
    Our job is not to do what we can to solve a problem. It's to ensure that problem is solved. If an attempt to solve a problem doesn't work, we seek an alternative. If we need help, we request it, and, if necessary, demand it.
  3. Forge a diverse team and inclusive culture.
    We believe the challenges we’re addressing will be best met by a truly global, diverse team, working together. We’re not naive to the systemic bias and discrimination that make this easier said than done, so we check our egos, listen deeply, and measure progress towards making this a fundamental part of our success.
  4. Maximize our rate of learning.
    We view projects as ever-evolving drafts and welcome opportunities to discover that what we had in mind won't work so we can move to an even better end state. Most importantly, we do this fast. The faster we run these loops — as a company and individuals — the faster we’ll achieve our mission.
  5. Embrace embarrassing honesty from ourselves and others.
    We function best when we're open and honest with one another — especially about our challenges and doubts. We lean into uncomfortable conversations and support our colleagues when they do the same.
  6. Maximize energy, not time spent.
    We measure our own and others’ contributions by objectives reached, not time spent. Living a full life outside of work is necessary for high achievement over the long term.

 

Your key area of focus:

This role requires 1-3 years of digital marketing analytics experience, including experience using Looker, Tableau other power BI tool.

In your first few months, you'll:

  • Consistently look through our data for areas of opportunities and recommend data-driven ways to implement these wins
  • Take a vital part in launching new markets and growing our existing user base
  • Analyze and help manage monthly budgets of above $500K.
  • Analyze and report in-channel and in-market performance and identify key trends
  • Build and maintain advanced Looker dashboards
  • Build out digital analysis tools
  • Work hand in hand with the digital team to ensure a high level of usage of the data
  • Work closely with the team to build new user acquisition strategies: defining hypotheses, analyzing results, and iterating through new tests as we optimize our user acquisition machine

What you bring to the table...

  • Native or fluent in English
  • Work authorization: You must possess the right to work in the country you apply for
  • Experience reporting and analyzing digital channels (Facebook, Google, ASA, MMPs, etc.)
  • 1-3 years of experience using Looker or other power BI tool to report and drive decisions.
  • Interest in designing and improving looker dashboards
  • Ability to automate reporting and build Google Sheets analysis tools
  • Experience diving deep into growth data and providing actionable learnings from it
  • Understanding and interest in performance marketing metrics

You might be a good fit if you

  • Are obsessed with data and simplifying data for wider team use
  • Enjoy building dashboards and tools to empower your team
  • Find growth marketing in the digital space fascinating and are eager to grow and learn the ins and outs of performance marketing
  • Are comfortable being scrappy, while staying critical when driving growth in the community via different digital channels
  • Possess a bias toward action and testing, and are analytical and critical in your approach
  • Quickly absorb new cultural settings and understand how they might impact Sendwave's strategy
  • Are driven by numbers, able to work autonomously, and understand that teamwork is key to success
  • Enjoy working across multiple countries and languages, and develop resilient strategies that utilize broad learnings, country-specific learnings, and macro-dynamics
  • Are extremely detail-oriented and structured in the way you approach data and digital marketing

Bonus points if you:

  • Have previous digital growth marketing experience with mobile apps
  • Are familiar with the diaspora communities we serve
  • Are fluent in multiple languages
  • Have experience launching own projects
  • Have experience working with BigQuery
  • Have basic SQL skill

Key details:

  • You can work remotely as long as you have reliable Internet access. You can be based in any of the following countries if you have the right to work there and will not need employer sponsorship during your employment duration— in the US, Canada, Costa Rica, UK, Germany France, Belgium, Kenya, and Senegal.
  • Compensation is localized based on where the applicant has the pre-existing legal right to work and where they will do the majority of their tasks:
    • US USD Level 1- 65,752 | Level 2 80,000
    • Canada CAD Level 1- 89440 | Level 2- 102,749
    • Costa Rica CRC Level 1- 26,076,260 | Level 2- 30,523,634
    • UK GBP Level 1- 38,000 | Level 2- 44,481
    • Germany EUR Level 1- 100,996 | Level 2- 105,975
    • France EUR Level 1- 60,626 | Level 2- 67,313
    • Kenya KSH Level 1- 5,089,269 | Level 2- 5,544,245
    • Senegal XOF Level 1- 26,803,686 | Level 2- 29,698,815
    • Belgium EUR Level 1 82,689 | Level 2 88,380
  • Major benefits:
    • 100% remote work.
    • Significant equity.
    • Subsidized health insurance and retirement contribution matching (both vary from country to country).
    • 26 weeks of fully-paid parental leave and subsidized fertility assistance.
    • Unlimited vacation with a 20-day minimum requirement.
    • $10,000 annual charitable donation matching.

#LI-remote

And best of all:

  • Our team of over 400 employees, fully distributed across the world. We are working from coffee shops, homes, and coworking spaces — making us one of the larger fully distributed growth-stage startups in the world.
  • Proud parents, community organizers, farmers, play in bands, teach yoga, YouTube influencers, former Olympians, and serial entrepreneurs.
  • We collectively speak over twenty languages, including Akuapem, Amharic, Bengali, Ewe, Fante, Ga, Igbo, Kalenjin, Luganda, Oromo, Somali, Swahili, Wolof, Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish and Swedish.
  • Our new collaborators at WorldRemit, another remittance company. We recently joined forces, and we’re excited about the ways we can continue to provide the best service to our users.

Ready to apply?

Applications will be reviewed on a rolling basis. If interested, please submit your resume along with a cover letter highlighting why your experience demonstrates you meet the requirements of the role. Please also indicate the countries in which you have work authorization.

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Sendwave is a place where everyone can thrive. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to wake up every day.

Apply for this Job

* Required
  
(File types: pdf, doc, docx, txt, rtf)


Sendwave Inclusion: Voluntary Demographics

Sendwave’s mission serves a global audience. In order to better service our customers, we want to create a workforce that represents and understands our users.

We are committed to creating an inclusive and fair environment for our colleagues, partners and customers. In order to to that, we need to capture a few things about the talent we attract.

During the application process, we will ensure that all applicants are treated fairly regardless of age, disability, ethnicity, marital status, sexual orientation, religion or belief.

We also commit to making any reasonable adjustments you might need.

This information is confidential and used solely for monitoring purposes and does not form part of the recruitment and selection process. Through monitoring our applications we can continue to make better, more informed decisions about how we approach recruitment and promotion of our roles.

Thank you for helping us with this valuable work. We believe in creating an inclusive workforce, and you are helping us to monitor our ongoing commitment to treating everyone fairly.

What is your ethnic identity? (check as many boxes as apply to you) *





















What is your gender identity? *





Transgender is an umbrella term that refers to people whose gender identity, expression or behavior is different from those typically associated with their assigned sex at birth. Do you identify as transgender? *




Our company does not discriminate on the basis of sexual orientation, gender identity or expression. What is your sexual orientation? *








Do you consider yourself to have a disability?




What location will you be based if you were to work at Sendwave? (Select one)


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Sendwave’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.