CLEARANCE: **Candidates must have or have the ability to obtain DHS or DHS component level suitability**
POSITION TITLE: Program Analyst, Level: Senior 
LOCATION: Washington, DC

Our DHS Sector has upcoming requirements for staff to provide IT program and business process improvement services for a large DHS component. The Senior Program Analyst plans, facilitates, and supports complex methodology development and evaluation, business process re- engineering, identifying best practices, change management, business management techniques, and organizational development. The Senior Analyst applies process improvement and re-engineering methodologies and principles to conduct process modernization projects. Key responsibilities include: Providing activity and data modeling, developing modern business methods, identifying best practices, creating and assessing performance measurements, and providing group facilitation, interviewing, and training.

• Bachelor's Degree/ Master's Degree Preferred



• Provide Program Management support to OIT Divisions.
• Coordinate responses to taskers (assignments), data requests, and queries from both internal and external queries.
• Support the organizational initiatives by providing drafting, review, and editing of executive level documentation.
• Develop independent status reports of existing efforts and assist with the preparation of briefings.
• Develop white papers and analyses to support planning activities.
• Provide graphics (print and web) support for briefings, documents, plans, and other communication needs.
• Support the development of a framework to effectively manage OIT projects and initiatives to ensure timely and accurate reporting at the division level.
• Identify, communicate, and mitigate potential risks that may impact schedule and deliverables.
• Provide recommendations on the improvement of organizational deliverables with successful implementation.
• Assist in the determination and execution of processes that streamline business operations processes across the division.
• Identify, recommend, and implement best practices and quality assurance in support of division functions and opportunities to improve processes and increase efficiency.
• Develop strategic roadmaps in support of OIT initiatives in order to assist the organization in measuring and attaining its goals and objectives.
• Develop and maintain dashboard and Kanban boards to track program progress.
• Provide process and evaluation support for both new and existing program efforts.
• Provide support for the development of frameworks that effectively manage projects and initiatives.
• Develop a system for electronic file and routing structure for HR packages and processes.
• Assist in the development of electronic business processes for recruitment, retirement and other routine activities.
• Assist in organizational design/redesign.
• Formulate new automated processes where possible.
• Stand up and maintain ECN presence; Provide support for briefings, documents, plans and other similar activities.
• Develop independent status reports of existing efforts and assist with the preparation of briefings.
• Provide support for validating, tracking, and reconciling OIT contract packages, contract awards, and dashboard reporting.
• Provide support for validating, tracking, and reporting of budgetary activities as it relates to the development of briefing presentations and/or dashboard scorecards/charts.


• 12 years of professional experience.
• 4 years of related experience.
• Business process analysis experience in a federal agency IT environment.


• 8 years of related experience.



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