Overview:

Segment Value Engineering is closely aligned with the Global Sales and Customer Success organizations, directly supporting sales and renewal pursuits within our top accounts. Our primary focus is to directly engage with customer executive teams to help articulate the tangible, strategic, and financial impact that our platform can deliver to their organizations. We are looking for a highly talented, creative, self-motivated individual to help our teams articulate how Segment solutions enable our prospects and customers to meet their key strategic and financial objectives. As part of the US Value Engineering team, you will be empowered to be a “go-to person” for sales and customer success management and help define our strategy for supporting, educating and scaling the Value Engineering program in the US.
 

Responsibilities:

  • Be the “go-to person” for sales management in your supported territory for value related expertise and activities
  • Partner with sales management, sales engineering, customer success and other pre and post-sales functions to grow the amount of value related activity in your region.
  • Develop and deliver compelling, CFO-ready business case presentations and financial models (ROI & TCO) aimed at accelerating, justifying, and/or expanding sales and renewal opportunities
  • Work closely with prospective and existing customers, alongside sales and other functions, to identify, prioritize and quantify key business drivers and metrics, and help customers understand how our solutions will help them achieve their strategic and financial goals
  • Facilitate internal and external discovery to map out customers' "as is" and "to be" business processes across a wide range of companies and industries with the goal of identifying and prioritizing key business value drivers
  • Educate Segment account teams on value management best practices and trends to improve value-based selling and implementation strategies
  • ~30% travel (post-pandemic)

Qualifications and Experience:

  • 3-5 years of experience in management consulting, value consulting, value engineering, financial/investment analysis and/or other applicable roles
  • Strong executive presence and presentation skills, comfortable collaborating with and presenting to C-suite executives (CIO, CMO, CFO, board-level)
  • Self-starter comfortable initiating and leading programs within a fast-paced startup environment
  • Results-oriented, strategic thinker
  • Deep quantitative analysis and financial modeling skills, with proven business insight and judgment
  • Thrive in working collaboratively and cross-functionally, particularly with Sales, Customer Success, Solution Engineering and other key partners
  • Working knowledge of how Marketing, Engineering and Product teams function, particularly in the areas of Data Engineering, Personalization and Customer Insights
  • Experience leading SaaS customer/client engagements preferred
  • Bachelors Degree in a financial,  equivalent work experience or MBA from a top tier program preferred
  • Experience in technology or Enterprise Software preferred

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience.  We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well. 

Salary:

Denver/Boulder Metro:

Salary Range: $120,960.00 - $151,200.00

Rest of Colorado:

Salary Range: $120,960.00 - $151,200.00

Additionally, this role is eligible to earn commissions and eligible to participate in Twilio's equity plan.

An overview of Twilio’s benefits offered is listed below:

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars.  At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:

Healthcare Insurance and Leave

  • Prescription Drug
  • Dental
  • Vision 
  • Flexible Spending and Health Savings Accounts
  • Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life and Accidental Death & Dismemberment Insurance
  • 401(k) Retirement Savings Plan with a match

Reimbursement Programs & Stipends

  • $65 per month work-from-home stipend
  • Up to $50 per month for wellness expenses and activities
  • Up to $30 per month to use towards books/eBooks

#LI-remote

 

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