About the role:
Discover Saudi are a B2B DMC for the inbound Saudi Arabian leisure market.
We are looking for an energetic and positive Sales Coordinator to join our Discover Saudi team in Dubai. You will be the point of contact & expertise for our sales agents and team, supporting them to achieve sales targets and customer satisfaction. You will manage the coordination and distribution of internal and external updates, manage/co-ordinate special projects and collate sales related reports. As the central hub for communication & information you will provide support to all stakeholders.
- Coordinate the distribution of Marketing and Product updates to the sales units.
- Collate sales reports both external and internal
- Support the effective and efficient management of queries and questions.
- Support the sales centre to organise and initiate relevant training on destination and products (Hotels, ground operators etc.)
- Manage the set up and follow through for special trips - FAM and Press Trips etc.
- Support & resolve any queries or issues from the GSA/Sales Teams
- Support and coordinate internal collaboration on projects such as Masawim.
- Take ownership of any special projects as assigned.
- Ensure the confidentiality of customer data is managed in compliance with all applicable regulations.
- Identify and support any area of weakness that could effect the successful completion of business
- Perform other related duties not mentioned above.
- 1+ Years in a similar role, ideally within the hospitality or relatable industry.
- Possess strong communication, interpersonal, and customer service skills.
- A ‘multi tasker’ proficient at managing consecutive ongoing projects.
- You should have excellent organizational, administrative, and problem-solving skills
- Knowledge of customer data handling ,legal & policy requirements
- Familiar in the geography, culture, history and traditions of Saudi Arabia
- Aware of international travel industry expectations and procedures
- Strong communications skills in English, native Arabic
- Positive & professional attitude and approach to business
- You are passionate about the travel industry in Saudi Arabia