About Security Bank
We are the Philippines' largest independent bank, having won countless awards over the years, including Philippines' Top Employer, named by Statista, and Best Bank for Diversity and Inclusion, awarded by Asiamoney.
We’re changing how people bank. From the moment customers enter our branches to their experience online, we make them feel valued and empowered.
Now, with more than 300+ branches nationwide, BetterBanking has become the gold standard in improving the banking lives of millions of Filipinos. But we’re far from done.
In our constant pursuit of excellence and improvement, we create teams that support our business and each other.
As a Rewards Processing Associate you will endorse rewards redemptions to different vendor partners. You will Handle inquiries, request or complaints received.
How you'll contribute
- Uploads daily reward orders in reward vendor portal or SFTP. Based on SLAs and KRA
- Handles rewards points adjustment requests. Based on LOA, SLAs and KRA
- Validates rewards billings of vendor partners. Based on SLAs and KRA
- Prepares payment request for Vendor Partners
What we're looking for
- With at least 1 year of relevant experience
- Bachelor's Degree
- Proficient in MS Office applications
- Good communication and decision-making skills
- Able to communicate effectively with all levels of the organization and external parties
- Keen to details; Result oriented
- Able to be systematic and organized despite high volume of workload
- Able to adapt in a fast-paced environment.