About Security Bank

We are the Philippines’ largest independent bank, having won countless awards over the years including the most prestigious industry award in both 2015 and 2016—the Bank of the Year – Philippines by The Banker.

We’re changing how people bank. From the moment customers enter our branches to their experience online, we make them feel valued and empowered.

Now, with more than 300 branches spanning the country, BetterBanking has become the gold standard in improving the banking lives of millions of Filipinos. But we’re far from done.

In our constant pursuit of excellence and improvement, we create teams that support our business and each other.

The Role

The IT System Administrator is responsible for installing, configuring, and maintaining various kinds of hardware and software. This frequently entails setting up user accounts, doing backup and recovery tasks, and constantly keeping an eye on the operation of servers. Responsible in managing domains, auditing user permissions across platforms, offering technical support to users, and ensuring compliance with regulations and policies.

How you'll contribute

  • Responsible for configuring and managing servers of different operating systems, such as Windows and Linux/Unix, including installing, fixing issues, and upgrading while implementing enhancements to them to improve performance and reliability.
  • Responsible for day-to-day administration duties including Windows Active Directory object maintenance, troubleshooting and repair tasks on Azure Active Directory, Microsoft 365, Exchange, Domain Controllers, DNS, and other operational systems including cleanup and routine maintenance.
  • Manages unit-initiated initiatives such as maintenance & enhancement related projects to ensure coherence and progress updates to management.
  • Performs complex storage and server data backup, and disaster recovery operations. Participate in the regular system restoration exercise based on the set guidelines to test and ensure restorability of backups in case of disaster recovery.
  • Deploy system and server patch as indicated in the different vendor patch advisories to prevent system downtime due to virus and malware attacks.
  • Monitor, analyze and report systems and servers using the different available monitoring tools to ensure system availability and forecast future capacity usage.
  • Documents complex procedures and troubleshooting procedures related to systems/servers software and hardware.
    Propose and participate in the infrastructure and system design based on the business requirement based on the business requirement to ensure correctness and adeptness to latest trends and technology.
  • Facilitates Microsoft 365 monitoring of service health, licensing administration and management, implementing Compliance, Governance, and Management policies.
  • Strategize and determine system administration related KRAs and KPIs using the approved yearly KRA guidelines to align the workload intake of the unit with the bank's current goal.

What we’re looking for

  • Bachelor’s degree in computer science, information technology, or a related field.
  • Field of Specialization in Banking, Financial Technology (Fintech), Business Process Outsourcing (BPO)
  • At least five (5) years of experience in Windows and Linux/Unix Operating Systems.
  • Demonstrated ability to deploy, administer, maintain, and support Windows and Linux/Unix servers in a heterogeneous computing environment including: planning, upgrading, and modifying systems to meet service requirements.
  • Knowledgeable on software deployment and patch management procedures including server patching.
  • Hands-on experience on implementing and administering Microsoft Products, especially Active Directory, Microsoft 365, SharePoint, OneDrive, BitLocker, Intune, KMS, WSUS together with the common network services like DNS, WINS, DHCP, etc.
  • Strong written and verbal communication skills
  • Commitment to excellence and high standards

 

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