About Security Bank

We are the Philippines' largest independent bank, having won countless awards over the years, including Philippines' Top Employer, named by Statista, and Best Bank for Diversity and Inclusion, awarded by Asiamoney.

We’re changing how people bank. From the moment customers enter our branches to their experience online, we make them feel valued and empowered.

Now, with more than 300+ branches nationwide, BetterBanking has become the gold standard in improving the banking lives of millions of Filipinos. But we’re far from done.

In our constant pursuit of excellence and improvement, we create teams that support our business and each other.

The Role

As a Customer Advisor Staff, you will handle marketing, bank operations, and relationship and portfolio management responsibilities. When it comes to career growth, it is an opportunity to get valuable corporate experience while learning from seasoned veterans of a highly competitive field.

As a member of the Branch Banking group, you will be at the forefront of giving personalized and quality service to our clients. By managing and growing the existing portfolio of the branch, the Customer Advisor will be instrumental in ensuring the efficiency of our branch business.

How will you contribute

Managing and growing the existing portfolio of the branch by cross-selling and in-house selling of the bank's products and services.
Assessing customer needs and ensuring prompt and efficient service delivery in compliance with the bank’s service standards.
Processing account opening of new accounts, renewal, termination, and payment of matured placements.

What we're looking for

Graduate with a Bachelor’s Degree
With at least 1 year of branch banking or related experience handling new account transactions
Experience in cross-selling bank products
Able to understand and analyze numerical information and to make the right conclusions and decisions
Must have good interpersonal skills, negotiation skills, and a strong customer service orientation

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By applying for this position, I hereby authorize any member of the SBC Group (SBC and its affiliates and subsidiaries reported as part of SBC’s conglomerate map/group structure as defined under BSP Circular 749) and Bancassurance companies or their authorized Service Providers and representatives, to process the information you provided and disclose the same to your employer, guarantors, references, school/college/university/institute/ professional qualifying bodies; the Bureau of Internal Revenue, Banks, Credit Card Companies and other Financial Institutions, the Banker's Association of the Philippines - Credit Bureau (BSP-CB), Credit Card Association of the Philippines (CCAP) or to any similar credit monitoring entity for the following purposes: > To establish your true and full identity; > Employment evaluation, reference, and background checks; > To verify your academic and professional qualifications; > Credit reporting and evaluation; > To generate statistical data for research purposes to improve the bank's internal hiring process *

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Customer Advisor-New Accounts Staff (Makati)

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