About Security Bank

We are the Philippines’ largest independent bank, having won countless awards over the years, including one of Euromoney's most prestigious industry awards in 2021—Best Bank in the Philippines.

We’re changing how people bank. From the moment customers enter our branches to their experience online, we make them feel valued and empowered.

Now, with more than 316 branches spanning the country, BetterBanking has become the gold standard in improving the banking lives of millions of Filipinos. But we’re far from done.

In our constant pursuit of excellence and improvement, we create teams that support our business and each other.

The Role

As a Telesales Associate, you will be responsible for achieving channel and campaign targets through telemarketing callouts. You will promote the Better Banking experience to all customers of the bank by offering various sales and marketing products, promotions, services, and programs.

How you'll contribute

  • Conducts callouts to existing and new customers of the bank by operating telephone equipment, automatic dialing systems, and other telecommunication technologies to market product features and present benefits of the products accurately and persuasively and gather relevant client information needed to process applications or requests.
  • Ensure completeness, accuracy, and consistency of client information via system access, dialer tools, and quality control measures to achieve on-time and proper processing of applications/ requests and prevent customer complaints.
  • Adhere to company rules and regulations using manuals, handbooks, and memos pertaining to compliance with the policies and procedures based on the bank's guidelines.

What we’re looking for

  • Bachelor's Degree in any field
  • Knowledgeable in MS Office (Word, Excel, Powerpoint)
  • Must have good interpersonal skills
  • Able to do the job function well even in extreme work pressure.

Fresh graduates are welcome to apply!

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