Commercial Performance is a relatively new team, specialising in optimising the quality of Secret Escapes hotel offers. There are ten of us in total (seven in London, two in Berlin and one in Zagreb) and we work really closely with our global contracting teams. We’re passionate about deals and want to make sure our members get the best. 

About Secret Escapes

Secret Escapes is the UK’s biggest members-only website that runs best-in-market flash sales of four and five star hotels and holidays worldwide. We offer our members exclusive rates of up to 60% off.

We're looking for hard working self starters to join the team, who can keep up with the pace and want to make a difference. We still work in relatively small teams, so there's no room for coasting along. We're friendly, happy, and most importantly, we work hard. We're not afraid to be hands-on and we're all genuinely passionate about our brand. 

Problems we are trying to solve 

Assisting the growth of our Italian sales team by helping them craft the best possible deals

Making sure the Contracts Managers for this team have the best possible feedback and insight to negotiate better deals

Monitoring performance and making sure we act quickly when deals are not meeting our expectations

Things you’ll be working on

  • Researching and approving our hotel-only deals for our Italian team
  • Following performance once the offers are live and making improvement recommendations where necessary
  • Analyse data and create reports to help our contracts managers negotiate great offers
  • Liaise with our Planning & Trading teams to ensure the highest quality pipeline

How the magic happens

Commercial Performance is a relatively new team, specialising in optimising the quality of Secret Escapes hotel offers. There are ten of us in total (seven in London, two in Berlin and one in Zagreb) and we work really closely with our global contracting teams. We’re passionate about deals and want to make sure our members get the best. 

Role requirements

  • A strong understanding of what drives online performance and what makes people buy/book online
  • Experience working in an online trading and/or commercial role
  • Experience working closely with sales people/contracts managers
  • A good knowledge of Excel (and being good with numbers) and Salesforce
  • An understanding of the hotel and/or travel industry, or the flash-sale model, would be a plus
  • Start-up experience would be a plus
  • Fluent in English. Italian, a plus

And you are…

  • Strongly commercial, with an eye for what will make our deals sell better
  • Comfortable with analysing and interpreting data 
  • A strong communicator who can talk to people across a variety of departments (Contracting, Planning & Trading, Operations, Editorial…), and knows when to stand their ground and when to compromise
  • Flexible, able to adapt and comfortable in a fast-paced and often-changing environment

Things you should know 

We’re an international bunch -- six different nationalities in a team of just 10 people -- and our team meetings are a constellation of accents!

We are an equal opportunity employer:

We value and actively seek out a richly diverse range of talent, and have policies in place to ensure that every applicant and employee has the best chance to thrive here. We are an equal opportunity employer and all applicants will receive consideration for employment without regard to any characteristic protected by law.

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