SeatGeek’s mission is to enable fans all over the world to see more live. As the Head of Analytics, you’ll run the team that measures how successful we are at fulfilling that mission. You’ll work with other leaders across SeatGeek to figure out how we can reach more people and deliver an even more delightful experience.
There are currently several full-time analysts at SeatGeek. You’ll be responsible for further building out the Analytics team, which may involve hiring functional leads (e.g. Product Analytics lead, Business Analytics lead).
Our ideal candidate is someone natively comfortable in a high-growth startup environment. She has a ton of energy, enthusiasm and creativity. She is equally comfortable crafting a long-term analytics strategy as she is rolling up her sleeves to solve a tactical problem herself.
What You’ll Be Doing
Establish a long-term strategy for analytics at SeatGeek
Hire and develop top-tier outstanding, talented people for your team
Identify opportunities for data-driven decision making
Own supply and demand forecast models, understand deviations and business drivers
Initiate, orchestrate, and supervise business-critical tactical investigations as necessary
Train other teams across SeatGeek on how to self-serve for business-as-usual analysis
What We’re Looking For
10+ years of relevant professional experience, with a background in some combination of ecommerce analytics, marketplace analytics, marketing and/or growth analytics, website analytics, and demand forecasting
3+ years of managing a team of analysts and/or data scientists
Bachelor’s in a quantitative field, Master's degree a plus
Fluent in Python or R, as well as SQL
Deep familiarity with customer analytics, including but not limited to demand forecasting, multi-touch attribution, customer segmentation, and lifetime value
Eager to roll up your sleeves and dig into any problem in a fast-paced startup environment
Atypically strong ability to understand business priorities, recognize leverage in analytics projects, and prioritize appropriately