SeatGeek Enterprise, a division of SeatGeek Inc., develops, maintains, implements and supports a suite of tech products including SRO our latest ticketing software. We come from different places and have different stories to tell but share a passion for building outstanding ticketing technology to support live entertainment – Sports, Music, Theatre, Comedy and the Performing Arts. With 400+ employees in 8 offices on 4 continents, our team is ready to bring the industry into the future. 

As a Project Manager you will work to deliver projects for our clients across Entertainment and Sport. Reporting to the Global Project Services Lead, you will make every project a success. You will use all the tools and resources available to deliver the best possible projects within the constraints of time and budget.

What You’ll Do

  • Work across all of our SGE teams, our customers and our suppliers to ensure projects are managed and delivered to the highest standards from sales handover through to project completion
  • Oversee the creation and maintenance of project plans, ensuring adhesion to the SGE Methodology and contracted terms of business
  • Manage implementation tasks from data conversions, installation, custom developments, customizations, training and system build, including 3rd party hardware and software ordering.
  • Clarify and advise on real and potential risk, drafting and implementing mitigation plans
  • Prepare and maintain Risk Registers and Issue Logs for evaluation and review during and at the completion of a project
  • Coordinate and chair internal and client meetings
  • Build project status reporting and help to create a culture of collaboration
  • Review internal working procedures identifying and implementing improvements relating to project delivery
  • Manage internal change projects and ongoing business processes that require resource or third-party involvement
  • Ensure project documentation is maintained and updated 

Who You Are

  • You understand enterprise software and what it takes to provide projects in a fast moving environment
  • You get along well with others and work well with internal partners. You are firm but fair and you hold people accountable
  • You are process driven. You are constantly looking to refine and tweak processes to improve delivery
  • You have experience in a software delivery, knowledge of or having worked in the ticketing industry would be beneficial. You have several years of experience specifically in project management
  • You have a high attention to detail and diligently ensure all elements of your projects are in control and up-to-date
  • You are diligent about documentation. You have thoughtful opinions about project management software and tools and their uses
  • You are process driven. You are constantly looking to refine and tweak processes to improve delivery
  • You have experience in the complete project life cycle at an enterprise level

 

Perks

  • A laid-back, fun workplace designed to promote collaboration and company wide events
  • A superb benefits package that supports health/dental/vision
  • An emphasis on transparency. We have regular team lunches and Q&A panels where employees can chat openly with teams across SeatGeek, our co-founders, and external guests from the industry
  • Annual subscriptions to Spotify





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