A year ago, we pressed forward with our plan to power the best primary ticketing experience by acquiring TopTix. Now known as SeatGeek Enterprise, we’re ticketing hundreds of teams and venues globally.
As our client list grows in number and reach, we’re looking for someone to own all third party integrations for US-based teams and venues. You’ll play a crucial role in ensuring complex integrations go off without a hitch.
What You’ll Do
Be the point of contact for all complex, third party integrations for SG Enterprise clients in the US
After learning the ins and outs of our box-office software, SRO, you’ll be a first line of defense for vendor questions on SRO APIs and integrations
Interface with clients by email, and on occasion, in-person
Use project management software to keep the SG Enterprise team and vendors moving quickly
Collaborate with teams across SG Enterprise (Professional Services, SG Open, Implementations, and Sales) to understand requirements and evaluate feasibility
What you have
You have 3+ years of experience, with at least 1-2 of those years spent in a technical project management role in an enterprise software environment
Demonstrated customer-facing experience. You have strong interpersonal skills and can work well with external clients as well as collaborate cross-functionally internally
Strong written and verbal communication. You are a strong negotiator and can help balance customer expectations with engineering delivery capabilities
Knowledge of and experience with (basic) Web services (REST, SOAP) and SQL
The following is preferred: 1+ years of engineering experience, knowledge of .NET, understanding of the primary ticketing industry, and experience using Jira and/or Teamwork