Main Responsibilities:

  • Help ensure that our operations run smoothly
  • Deal with systemic abnormality and complexity in Operations function
  • Demonstrate leadership to guide the overall project requirements in initiation, planning, execution, monitoring, evaluation, and closure
  • Being able to pioneer and congregate project workforce
  • Organize and optimize project resources (budget, timeline, workforce)
  • Setup process to deal with possible issues (new and existing features, promotions, workflows, projects)
  • Coordinate with internal teams and external partners to solve errors
  • Proactively identify key opportunities to improve business results by utilizing applicable methodologies and tools to design and implement viable solutions aimed at resolving root causes



  • Bachelor or Master degree in Engineering, BBA, or any related field
  • Strong logical and analytical thinking
  • Strong in problem-solving and leadership skills
  • Proficient in working with numbers and data organization, especially with MS Excel or Gsheet.
  • Flexible with time (issues that require attention can occur at unusual hours)
  • Excellent interpersonal, communication skills and good command of English.
  • 0-3 years of working experience (in areas of consumer/digital lending, or similar retail financial products is a plus)

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