Main Responsibilities:

  • Strategically design and improve monthly KPI to drive the organization to reach the target

  • Ensure that our operations run smoothly

  • Assist Operations Manager to deal with systemic abnormality and complexity in Operations function

  • Demonstrate leadership to guide the overall project requirements in initiation, planning, execution, monitoring, evaluation and closure

  • Being able to pioneer and congregate project workforce

  • Organize and optimize project resources (budget, timeline, workforce)

  • Coordinate with internal teams and external partners to solve errors


  • Able to use business English

  • Have logical and analytical thinking

  • Strong in problem solving and leadership skills

  • Flexible with time (issues that require attention can occur at unusual hours)

  • Excellent interpersonal and communication skills

  • At least 2 years of experience in related fields

  • Fluent in computer programming (e.g. Excel) is a plus

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