The Opportunity

Seamless.AI is looking for a Director of Revenue Operations to oversee the Sales and Revenue Operation teams and further accelerate our growth by helping to improve our sales performance and efficiency. You are responsible for revenue generating strategies across Sales, CS, and Marketing. In this role you’ll report to the VP of Business Operations and work closely with the Chief Revenue Officer, Vice President of Sales (AE & SDR), Vice President of Marketing, and Vice President of Customer Success to ensure that the organization’s sales team operates effectively and efficiently. You’ll have an ability to distill data and outline process opportunities to positively impact revenue. You are proactive and demonstrate the ability to prioritize building operational excellence and GTM strategies. We are looking for a top performer to join our high-growth SaaS company and contribute to our mission to positively impact 1 billion people!

Responsibilities

Act as the operational continuity across revenue generating teams and unlock growth in Sales, Customer Success, and marketing departments. Speak to the complete revenue stream from marketing leads to revenue and renewals.
Closely partner with VP level and Chief Revenue Office to optimize and identify opportunities for improvement for quantitative and qualitative metrics, guidelines, and standards by which the sales and customer success team’s efficiency and effectiveness can be evaluated.
Review, analyze, and evaluate current sales processes and procedures and make proactive recommendations for improvements.
Responsible for reporting and providing insights on daily and weekly sales & business KPIs.
Proactively Analyze: Forecast and report on key metrics and identify factors that could impact growth and revenue risks. Responsible for reporting and providing insights on daily and weekly sales & business KPIs.
Sales Process Optimization: Review, analyze, and evaluate current sales processes, procedures, and rep activity to then make recommendations.
Operational Design: Assist in creation of territories, segments, team design, compensation, and overall rules of engagement.
Technology: Oversee Seamless.AI's Salesforce system configurations, integrations, data integrity and day-to-day end user support as well as reporting for multiple business functions including Sales, Operations, Marketing, Finance, and Senior Leadership.

Skillset

10+ years of experience in sales operations or revenue operations, 2 years managing in Revenue or Sales Operations.
5+ years in a management or leadership role.
Experience working in a fast-paced environment and ability to lead multiple projects with competing priorities.
Strong Salesforce product knowledge and at least 3 years of Salesforce Administration hands-on experience with Sales Cloud and Service Cloud.
Deep understanding of RevOps and sales processes and methodologies in B2B SasS organization.
Experience in revenue operations systems, sales enablement tools, and marketing automation tools.
Go to market and territory build out experience to support sales organizations.
Experience in commission optimization/ improvement.
Superior verbal and written communication and interpersonal skills.

Education & Requirements

Bachelor’s degree required
Salesforce Superbadges completed is a plus
Database SQL experience is a plus
Subscription Management System implementation experience
2+ Salesforce Certifications out of the following: Admin, Advanced Admin, App Builder, Sales Cloud Consultant
Experience with Segment or other CDPs

Check out what our employees think about working at Seamless: CLICK HERE

Seamless.AI has been delivering the world's best sales leads since 2015. Our product is the first real time, B2B search engine helping sales teams maximize revenue, increase sales, and easily acquire their total addressable market using artificial intelligence. Our product has been recognized by G2 in 2024 in the following categories: Best Software Products Overall, Best Software Products for Small Business, and Highest Satisfaction Products. We have been recognized as one of Ohio’s fastest growing companies and won 2020 Best Places to Work, LinkedIn’s Top 50 Tech Startups in 2020,2022, and 2023, Purpose Jobs 2023 Best Workplace Culture and Best Work-life balance, and Purpose Jobs best place to work in 2024. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Visa Sponsorship is not included in our hiring package. Applicants will need to be authorized to work in the U.S.

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Director, Revenue Operations - Remote US