Why We're Here
At Hotel Indigo® we serve the curious – people who are inspired by new places, new people and new ideas. With hotels in culturally diverse locations all over the world, no two properties are the same. Each is part of the pulse and the rhythm of a place, drawing on the story of its local area to inspire every aspect of the hotel, from intriguing design to distinctive local ingredients in our menus. We’re a global family of properties, bound together by a common desire to give our guests not merely a room, but a place.
How We're Different
Hotel Indigo, Grand Cayman is an upper upscale lifestyle hotel opening in the Spring of 2024, offering 282 guest rooms with views across the Caribbean Sea, multiple restaurants, an expansive pool deck and rooftop bar, for a uniquely local experience that brings into harmony the novel and the known, awakening the curiosity to join in, venture out, and encounter the meaningful connections that lead to life’s true riches.
Just as no two neighborhoods are alike, no two Hotel Indigo hotels are alike, and no two Team Members are alike. We are looking for bright, confident, and free-spirited people to join our team!
What You'll Do
Provide the guests, either on the phone or in person, with information and support in a professional and gracious manner. Receive and coordinate reservations and seating for daily and/or nightly service, all the while providing outstanding service to our guests along the way. Act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
Some of your responsibilities include:
- Greet all restaurant guests, be knowledgeable about the area and provide information when asked.
- Assist with planning and reservation of special events/ private dinners
- Receive incoming calls, accurately book reservations for guests.
- Taking food/ beverage orders if applicable.
- Check floor and tables for accuracy and cleanliness, assist in bussing tables.
- Help servers by refilling beverages when needed.
- Perform other restaurant and customer service related requests for guests.
- We all wear multiple hats here at Hotel Indigo. You may need to take on responsibilities outside of this job description at times, as we all do.
What You Bring
- One year experience in similar role at Upscale/ full service dining venue.
- Able to prioritize multiple tasks in a dynamic environment.
- Able to learn, retain, and present product, menu and allergy information to guests.
- Knowledge of or ability to learn the restaurant point-of-sale system and reservation system.
- Excellent interpersonal communication skills, a real passion for hospitality, and you love crafting unique and memorable experiences for guests.
- Food Handler Certification (if applicable).
- Flexible schedule and are able to work weekends, nights, and holidays when needed.
