theScore, a wholly-owned subsidiary of PENN Entertainment , empowers millions of sports fans through its digital media and sports betting products. Its media app ‘theScore’ is one of the most popular in North America, delivering fans highly personalized live scores, news, stats, and betting information from their favorite teams, leagues, and players. theScore’s sports betting app ‘theScore Bet Sportsbook & Casino’ delivers an immersive and holistic mobile sports betting and iCasino experience. theScore Bet is currently live in the Company's home province of Ontario. theScore also creates and distributes innovative digital content through its web, social and esports platforms.
Are you a big sports fan? Do you have an interest in sports wagering? Do you have a strong attention to detail? Are you tech savvy and have experience working with both Android and iOs devices? Are you the type of person to rate the apps on your phone and provide suggestions for improvement? If you answered yes, please read on and Apply Now!
About the Role and Team
theScoreBet's Risk and Trading Operations team is to be available 24/7 to assist the various functions in the department (trading/marketing/Customer Support/etc) in troubleshooting and escalating issues on all our operational sports betting platforms.
This team is critical in ensuring the risk and trading department consistently delivers one of its core goals of “operational excellence”.
About the Work
- Daily review of Odds Boosts, Specials, and Branded Markets.
- Daily review of all Game Lines and sub-markets associated to the day’s events.
- Regular review of all Futures markets.
- Monitoring in-play markets for all live events.
- Monitoring rich data for all pre-game and live events.
- Triage production issues related to Risk & Trading and rich data, and escalate to appropriate teams.
- Work with Trading, Compliance, and Marketing Teams to add new markets.
- Other duties as assigned.
About You
- Post-secondary degree, or equivalent work experience.
- Experience in customer service.
- Extensive sports knowledge, particularly with regards to the four major professional sports leagues.
- Clear and effective communication skills.
- Must be computer savvy.
- Experience using iPhone and Android devices on a daily basis.
- Knowledge of esports is considered an asset.
- Available to work evenings, weekends, and holidays based on planned schedule.
What We Offer
- Competitive compensation package.
- Comprehensive Benefits package.
- Fun, relaxed work environment.
- Education and conference reimbursements.
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Candidates residing in Ontario requiring special accommodation can email accessibilityoffice@thescore.com
theScore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.
