What we’re looking for…

ScienceLogic is looking for a Documentation Specialist Intern to join our growing team.

Who we are…

The Documentation team is composed of Technical Documentation Specialists who are highly collaborative and are dedicated to delivering best-of-breed product documentation. Our environment is fast-paced, our work is varied, and each day is challenging. Our team vibe is “all for one, one for all”.

What you’ll be doing…

  • Working with developers to understand changes to ScienceLogic products.
  • Attending cross-team meetings for projects that affect documentation.
  • Updating manuals and release notes.
  • Organizing and editing our source files to help us improve our efficiency.
  • Copyediting and proofreading manuals and online help.
  • Documenting the procedures you develop and adding them to our Confluence page.
  • Learning MadCap Flare, the team’s writing tool and also the industry-standard tool.
  • Learning how to use Confluence, the company’s content-sharing software, and learning how to use JIRA, the company’s ticketing software.
  • Additional organizational and editing work as needed.

Qualities you possess…

  • Working toward a degree in English or a writing-intensive major OR working toward a degree in IT or CS.
  • Strong writing skills.
  • Enjoy working on deadline and pitching in on multiple projects.
  • Eager to learn new technologies.
  • Comfortable adhering to a corporate style-guide for writing, including having writing reviewed and marked-up.
  • Experience with HTML and/or MadCap Flare is a plus.
  • Experience with scripting is a plus.

About ScienceLogic

ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to predict and resolve problems faster in a digital, ephemeral world. Its IT infrastructure monitoring and AIOps solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation.


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