Scalable, we are a Silicon Valley Startup growing our team with Chip brand in Vietnam. Chip is an all-in-one e-commerce platform that lets sellers create and sell print-on-demand and dropship products without having to worry about manufacturing, warehousing, payments, fulfillment, or customer support. Sellers create stores on the Chip platform, design products by uploading their artwork and designs, and market products via paid and organic posts on various platforms including Facebook, Google, and Pinterest.

As a part of our global expansion in Asia, Chip is building a team of Content Moderator in Ho Chi Minh City, Vietnam. As a Content Moderator, you will be in charge of ensuring that user-generated content is moderated as soon as possible. You will be a Content Moderator. This is an excellent opportunity for a recent graduate who is self-motivated, detail-oriented, and customer-focused. Come join our team if you want to be a part of a growing company with a fun work environment that affects millions of customers!

 

Responsibilities:

  • Moderate a variety of user-submitted content for adherence to Scalable Press guidelines.
  • Adhere to a 24-hour service level agreement to maintain a consistent flow of user content to the site.
  • Flag and escalate violated content to the team for appropriate action. 
  • Carry on other administration and operation tasks if need be.

Requirements:

  • Extremely attentive to detail and ability to focus on a repetitive task for several hours
  • Energetic and productive; you possess a fantastic time management skills and a drive to get things done
  • Someone who thinks outside the box, and has a passion for maintaining quality
  • Superior learner; you have the ability to retain information and pivot quickly when processes change
  • Excellent typing ability and data entry skills
  • Confident self-starter who is inspired by challenges and has an eye for identifying inefficiencies and process improvements
  • Excel savvy and proficient in English communication
  • Has a basic understanding of IP (Intellectual Property) infringement.

Benefit:

  • Competitive Salary
  • 13th-month salary
  • Private Healthcare Package
  • 15 days annual leave (effect in 2022)
  • Additional 3 days of sick leave with full pay (in addition to sick days as prescribed by Vietnamese law)
  • Free lunch and snack in the office
  • Birthday gift and other special allowances (Wedding date, Visiting impatient, Giving birth, Condolence, the international women's day)
  • Training support
  • Team building activities and sport clubs
  • Equal opportunity for everyone
  • Exposure to advanced software and working environment embracing by top Silicon Valley companies
  • Young, dynamic, and ego-free English-speaking working environment

 

 

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