What's the Short Version?

The Sr MH&P Analyst is responsible for working directly with stakeholders in Distribution, IT, and other business areas to implement new projects and execute continuous improvements in SanMar's distribution facing systems and processes, with primary focus on DC production processes, WMS system and related components. These systems include, but are not limited to HighJump WMS, Exacta WES; Korber voice, RF and scanning hardware, print and bagging hardware and media, conveyor, automations (goods-to-person) and 3rd party solutions to drive distribution efficiency and capacity improvements. This role works closely with the MH&P Technology team and Distribution Leadership to provide support and services.

 

What Will You Be Doing?

  • Work with stakeholder areas and solution users to gather and refine business requirements to help with planning and executing solutions that meet business needs and ensure best operational practice.
  • Research, analysis, and troubleshooting of SanMar distribution systems and processes; understand the operation and dependencies of the solutions and processes, and how they are used by business customers.
  • Research trends on proven MHE technologies that can be applied to SanMar’s distribution operations for improved efficiencies.
  • Assist Project/Program Managers with creation of detailed project plans and frameworks, primary responsibility for execution of critical project milestones and related status reporting.
  • Create quality documentation on systems, tools, and processes for internal team and IT Service Desk use.
  • Navigate Exacta program; perform operations; generate and review reports; execute container lookup and reassignment.
  • Vendor and industry point-of-contact for distribution related solutions and related peripherals.
  • Provide distribution system subject matter expertise to business areas and end users.
  • Provide Tier III functional support and/or training to Distribution staff and first/second line IT support teams; escalate to technical resources as appropriate.
  • Work closely with technical teams to identify, design and deliver changes to system environments; ensure technical projects are in lock-step with functional requirements.
  • Cross-functional involvement in build and User Acceptance testing activities as required.
  • Key consultant and change leadership in the optimization of current solutions and the technical design of new solutions.
  • Perform other duties as assigned.
  • Comply with all policies and standards.

 

What Are We Looking For?

  • Bachelor's Degree or equivalent experience.
  • 4-6 years of related experience.
  • Advanced subject matter expertise using technology-based distribution systems; experience with SanMar specific systems preferred: Warehouse Management (HighJump/Korber), Warehouse Execution Software (Exacta), Voice, RF and scanning WMS equipment; high output printers and label media, Parcel Management (BluJay), Databases/reporting tools, Conveyor Systems Interface.
  • Strong understanding of integration and communication between multiple systems: PLC to WES, WES to WMS, WMS to ERP.
  • Strong general MS Office Suite skills (Word, Power Point, etc.); excellent MS Excel skills preferred; ability to write and execute basic to intermediate SQL queries suggested.
  • Flexible with schedule, able to provide off-hours support either remotely, or onsite, as needed.
  • Excellent troubleshooting and analytical skills; ability to learn quickly and resolve issues self-sufficiently.
  • Customer service functional and/or technical support experience.
  • Ability to work cooperatively with all levels of individuals across the SanMar and Vendor organizations.
  • Excellent interpersonal skills, great communicator - written and verbal.
  • Appropriate sense of urgency and prioritization, passion for problem solving.
  • Organized, thorough, detailed.
  • Flexible with schedule, able to provide off-hours support either remotely, or onsite, as needed.
  • Ability to travel frequently as needed to support SanMar distribution network.

 

What's Our Offer?

Salary Range: You`ll earn between $90,000 - $125,000 annually, depending on experience.

 

Bonus: You`ll be eligible for an annual discretionary bonus up to 10% of base salary.

 

Paid Time Off: You`ll accrue paid time off on a bi-weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off.

 

Additional Benefits:

  • Comprehensive medical, dental, and vision benefits
  • 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle
  • Life insurance
  • Short/long-term disability coverage
  • Paid maternity/paternity leave
  • Pet insurance

 

What Should You Expect?

While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to use hands to finger, handle or feel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work environment is moderately quiet. Ability to work on computer for multiple hours with frequent interruptions. 

SanMar's Eastpointe office is located near Seattle, WA and our standard working hours are 8:00-5:00 PST. Quarterly travel may be required.

 

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