What's the Short Version?

The Manager, IT Vendor Relations is responsible for developing and maintaining strategic relationships with key suppliers and vendors and managing the IT Procurement Team. This role involves ensuring that vendors meet or exceed contractual obligations while delivering high-quality goods and services that align with the company's business needs. The Manager, IT Vendor Relations also plays a crucial role in negotiating contracts, resolving issues, consulting with other department on vendor related issues and driving continuous improvement initiatives.

Additionally, this role will be primarily responsible for overseeing the processing of IT-related invoices by IT Procurement.

 

What Will You Be Doing?

  • Develop and maintain strong relationships with key vendors to ensure a productive and collaborative partnership.
  • Monitor vendor performance to ensure adherence to service level agreements (SLAs) and key performance indicators (KPIs).
  • Serve as the primary point of contact for vendors, addressing any issues, concerns, or disputes promptly and effectively.
  • Conduct regular reviews of vendor performance and provide feedback to drive improvements.
  • Schedule, gather stakeholder feedback, and facilitate Quarterly Business Reviews (QBR’s) with key strategic vendors and internal stakeholders.
  • Maintain a high-level understanding of the documents that compose a complete vendor engagement including RFP, NDA, MSA, SOW, Order Forms, Pricing Schedules, and Addendums.
  • Negotiate contracts with vendors to secure favorable terms, pricing, and service levels; analyze vendor pricing and contracts to ensure cost-effectiveness and value for money.
  • Ensure all vendor contracts are current, compliant, and stored appropriately.
  • Collaborate with legal, finance, business unit stakeholders, and procurement teams to manage contract renewals, amendments, and terminations.
  • Identify potential risks associated with vendor relationships and develop strategies to mitigate these risks.
  • Lead, mentor, and manage a team of vendor management and purchasing professionals, ensuring alignment with the company's goals and objectives.
  • Set clear performance expectations for team members, conduct regular performance evaluations, and provide constructive feedback to support their professional development.
  • Ensure vendors comply with company policies, industry regulations, and best practices.
  • Monitor the financial stability and compliance status of key vendors.
  • Work with internal stakeholders to identify opportunities for cost savings and process efficiencies; drive initiatives to reduce costs while maintaining or improving the quality of goods and services.
  • Collaborate with internal teams including procurement, finance, legal, and operations, to align vendor strategies with business goals.
  • Provide regular updates to senior management on vendor performance, risks, and opportunities.
  • Identify and implement best practices in vendor management.
  • Drive continuous improvement initiatives with vendors to enhance service delivery, innovation, and cost savings.
  • Stay updated on market trends, industry standards, and emerging technologies to optimize vendor relationships.
  • Perform other duties as assigned.
  • Comply with all policies and standards.

 

What Are We Looking For?

  • Bachelor's Degree in Business Administration, Supply Chain Management or related field or equivalent experience.
  • 4-6 years experience in vendor management, procurement or supply chain management.
  • Proven experience in contract negotiation and management.
  • Experience in managing relationships with vendors across different industries is preferred
  • Strong negotiation and communication skills.
  • Excellent analytical and problem-solving abilities.
  • Ability to manage multiple vendor relationships simultaneously.
  • Proficiency in vendor management software and tools.
  • Strong understanding of contract law, procurement processes and risk management.

 

What's Our Offer?

Salary Range: You`ll earn between $105,000 - $150,000 annually, depending on experience.

 

Bonus: You`ll be eligible for an annual discretionary bonus up to 15% of base salary.

 

Paid Time Off: You`ll accrue paid time off on a bi-weekly basis based on hours worked up to 152 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off.

 

Additional Benefits:

  • Comprehensive medical, dental, and vision benefits
  • 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle
  • Life insurance
  • Short/long-term disability coverage
  • Paid maternity/paternity leave
  • Pet insurance

 

What Should You Expect?

Hybrid: While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to use hands to finger, handle or feel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work environment is moderately quiet. Ability to work on computer for multiple hours with frequent interruptions.

SanMar's Eastpointe office is located near Seattle, WA and our standard working hours are 8:00-5:00 PST. Quarterly travel may be required.

 

Apply for this Job

* Required
resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in SanMar Employee Board’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.


Enter the verification code sent to to confirm you are not a robot, then submit your application.

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.