Job Title: Admissions Medical Intake Approver
Job Summary
This position requires a thorough understanding of the facility’s treatment program and philosophy, admission process and criteria, support and administrative services, medical knowledge of various aspects of substance abuse and dual diagnosis client care. The Admissions Nurse is a member of the treatment team providing professional level of nursing care to clients under minimum supervision and consultation.
Reports to: CMO with direct line to Admissions Clinical Supervisor
Work Schedule: 40 hours Monday-Friday 8am-5pm with some on-call.
Hybrid with required time in the Denver office with admissions team
Pay Range: $70k-$82,300 annually
Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Functions as a key member of the multi-disciplinary admissions team; works collectively to support the needs of prospective clients.
- Utilizes good judgement, critical thinking skills, industry specific knowledge, and customer services skills to make appropriate placements for prospective/incoming clients within Sandstone programs.
- Telephonically assesses and validates prospective/incoming clients for appropriate level of care (detox, residential, partial hospitalization program, intensive outpatient, and outpatient) based on physical health/medical and psychiatric state.
- Telephonically conducts the clinical assessments for incoming clients (as needed): completes biopsychosocial during the admissions intake process; utilizes ASAM criteria in performing screening of mental health/emotional state.
- Completes the pre-certification insurance process for incoming/admitting clients.
- Works collaboratively with admissions and medical staff in the admissions process to provide appropriate crisis intervention as necessary by anticipating and responding quickly to escalating behaviors, utilizing de-escalation techniques to diffuse the situation, while correctly prioritizing safety concerns.
- Remains calm under pressure and able to delegate staff responsibilities quickly and effectively during busy shifts and emergency situations.
- Provide clinically excellent care throughout the nursing process to assess, determine outcomes, plan, implement, and evaluate care for persons withdrawing from addiction to alcohol, opiates, benzodiazepines, and/or other substances.
- Works closely with families, hospitals, case managers, social services, and insurance companies.
Reviews hospital records for appropriateness for admitting clients; when needed consults with provider on call, on medical concerns and/or additional information listed for appropriateness.
- Performs medication reconciliation for admitting clients.
- Contacts provider for orders for admitting clients.
- Maintain and review all clinical documentation to ensure adherence to organization, state, and federal requirements.
- Provides support as needed in assessing any re-admissions conditions for re-admitting patients.
- Performs various administrative duties in support of the admissions process and admissions team responsibilities (e.g., chart audits; maintenance activities within data tracking systems such as dispositioning of patient call records, records clean up; etc.).
- Deliver the highest quality customer service standards of care and productivity for clients.
- Maintain interdepartmental continuity of care by documenting and communicating actions, irregularities, and continuing needs.
- Maintain HIPPA compliance.
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications.
- Maintain a cooperative relationship among health care teams by communicating information, responding to requests, building rapport, and participating in team problem solving methods.
- Follow incident reporting policy and procedure, reporting any potential safety issues in a timely fashion.
- Attends scheduled admissions staff, nursing, provider team meetings.
Qualifications
Physical Requirements
- Prolonged sitting at a desk
- Must be able to lift 15 pounds at a time.
Certifications and Licenses:
- Active RN license in state of operation is required.
- Active BLS certification directly from American Heart Association or American Red Cross and maintain active certification at all times.
- CARN and PMH-BC certifications preferred.
Education and Experience:
- Minimum 2 years full-time experience in medical detox and psychiatric evaluation, triage, and crisis stabilization preferred; strong assessment skills required.
- Excellent customer service skills, ability to interact effectively with persons of widely diverse roles, backgrounds, cultures, socio-economic classes, those in crisis or pre-contemplative to change, effective oral and written communication skills.
- Demonstrated ability to triage medical and psychiatric concerns and determine the most appropriate dispositions to ensure quality client care required.
- Telephonic and or telehealth experience a plus.
Support for You Personally and Professionally
At Sandstone Care, we deeply value our employees and believe that exceptional care begins with you. That's why we provide a comprehensive benefits package designed to enhance both your personal and professional journey. Here are some of the benefits you'll enjoy:
- 4 Weeks of Paid Time Off: Achieve a healthy work-life balance with a combination of paid time off (PTO) and paid floating holidays, giving you ample opportunities to recharge and enjoy your personal life.
- Robust Employee Assistance Program: Access counseling, legal consultations, financial planning, and wellness coaching to support your overall well-being and peace of mind.
- Continued Education and CEU Support: We're committed to expanding your professional development, ensuring you have the tools and knowledge to thrive in your role.
- Collaborative and Supportive Community: Join a tight-knit and supportive community of therapists and team members who foster a positive work environment and provide a network of encouragement and collaboration..
Compensation and Benefits
We understand that your well-being and financial security are essential. At Sandstone Care, we offer an enticing compensation package and a range of benefits to support your needs:
- We offer a competitive annual salary range of $70k-$82,300 annually
- Comprehensive Health Coverage: Access medical, dental, and vision coverage to ensure your health and your family's well-being.
- Financial Security: We provide short/long-term disability and life insurance to offer you added financial peace of mind.
- Retirement Planning: Take advantage of our 401k program with up to a 5% match to support your long-term financial goals.
