Samsara is looking for a smart, ambitious IT Specialist to help create and support Samsara's cloud-first IT strategy, enabling rapid company growth. A typical day may include new site planning, network bring-up/troubleshooting, vendor and account management, responding to internal requests for support, etc.
Our ideal candidate has a technical background, has spent 2-5 years in an IT administration/engineering role, and understands the day-to-day aspects of IT - creating IT strategy, managing tickets, building an “IT policies and procedures” strategy, and providing feedback and status updates to leadership.
Our technical team brings a diverse set of technical interests and experiences, from hacking on Raspberry Pis to home automation, modding their cars, building gaming computers, and even theater lighting. We're looking for technically minded builders to join our fast-growing team, where you can have a big impact on the success of the product and the company.
This is a full time position at our office in the Mission district of San Francisco, and includes stock options, 401(k), medical, dental, vision benefits.
Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, OSI Model, and TCP/IP protocols and applications
Provision and manage ISP circuits/connectivity for multiple sites, including new site bring-up
Design and implement corporate network connectivity, including configuration of networking equipment (security, routing, switching, wireless)
Configure and manage cloud-based telephone system, including call routing, IVR management, system integration with CRM, and end-user handsets/softphones.
Perform security audits in all areas of corporate connectivity
Manage typical office endpoints like printers, laptops, Apple TV’s, A/V equipment, security cameras, etc.
Maintain a ticket queue and respond to requests in a helpful and timely way
Document IT policies and procedures
Mentor new hires as the organization grows quickly
College graduate with a technical degree or equivalent hands-on experience (Computer Engineering, Mechanical Engineering, MIS, etc.)
2-5 years of experience in IT
Strong spoken and written language skills
Interest in working in a fast-growing environment with changing responsibilities
Experience with industrial systems, electronics, tinkering with cars, or similar hands-on work is a plus