Samsara, founded in 2015, is a leader in Industrial IoT and our mission is to increase the efficiency, safety, and sustainability of the operations that power our economy. Our solutions combine hardware and software to bring real-time visibility, analytics, and AI to operations across various industries. Samsara’s fast-growing team is headquartered in San Francisco, with offices in San Jose, Atlanta, and London. Our team has raised over $530M from Andreessen Horowitz, General Catalyst, Tiger Global, and Dragoneer.
Picking up where our Sales Team leaves off, Customer Success owns the customer relationship, ensures a successful deployment, and helps customers maximize ongoing value from our solutions. However, our ability to deliver these exceptional customer experiences at scale is dependent on our capability to predict customer behavior and positive outcomes. The Data Engineer will be a core technical contributor to the team with deep expertise in combining various data sources (e.g., via SQL and API calls) and building accessible dashboards (e.g., in Tableau) to drive business outcomes.
We are looking for an ambitious, entrepreneurial leader to define and drive the strategy for Samsara’s customer analytics. This role will work closely with a cross-functional set of leaders, including Product, Sales Operations, Technical Support, and Finance, to derive insights from customer datasets and catalyze action based on those insights.
This role is based in San Francisco, CA.
In this role, you will:
Write SQL queries and API calls to merge datasets
Develop automated processes to clean, structure, and store data
Conduct quantitative analyses to solve business problems (e.g., likelihood to churn models to prioritize customer account management)
Create dashboards for management / operational teams (e.g., Tableau visualizations)
An ideal candidate has:
Strong proficiency in SQL and accessing data via API calls
Experience with data manipulation/processing, preferably in Python (e.g., with Pandas)
Experience with data visualization, preferably in Tableau
3-5 years experience as a data scientist, data engineer, or related role
Experience with statistical analysis and machine learning
BA / MS degree in Computer Science, Statistics, or related discipled
Experience designing and conducting data analytics on customer datasets and creating recommendations from results
At Samsara, we welcome all. All sizes, colors, cultures, sexes, beliefs, religions, ages, people. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.