Samsara builds sensor data platforms for connected operations. Our customers drive the economy -- everything from food to medicine to waste removal to manufacturing -- and we’re committed to helping them improve safety, efficiency, and quality with connected sensors and software. And we’d like your help.
We’re a company in hyper growth mode, valued at over $3B and growing at over 250% annually, but we’re still small relative to the opportunity ahead. We’re searching for ambitious, entrepreneurial leaders with a passion for accelerating the successful adoption of our products, and the Senior Implementation Consultant is a critical ingredient in ensuring our customers have the tools and capabilities required to achieve lasting results. This role is the first and main touch point during implementation, working across multiple customer teams and with Samsara Sales, Product Management, Support, and Executive Leadership.
This role is primarily based in San Francisco, with travel opportunities to visit customers on-site.
Ensure successful solution implementation for Samsara’s largest Enterprise accounts
Build and manage a team of Samsara implementation consultants to gain scale for your efforts
Bring in and coordinate with Samsara’s managed service partnership ecosystem as needed
Create practical implementation plans and ensure continuous progress against timelines
Collaborate with numerous cross-functional working teams and stakeholders both at the customer and internally at Samsara
Keep executives informed of progress and advocate for change when needed
Build customer capabilities in Samsara product delivery and execution
Bachelor’s degree, advanced degree preferred
5+ years experience working in management consulting, IT consulting, customer success and/or program management
Experience in leading large implementation or change management programs preferred
Strong technical proficiency and ability to build expertise on HW and SW products
Ability to develop strong working relationships with diverse groups of people
Willingness to roll up your sleeves and work across multiple functions
Superior problem solving and analytical skills
Executive presence and strong communication/presentation skills
Experience in fleet management, safety programming, IoT devices, or B2B software preferred
At Samsara, we welcome all. All sizes, colors, cultures, sexes, beliefs, religions, ages, people. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.