Samanage, the Service Success Company, is the most reviewed and highest rated IT service desk vendor. Our team is dedicated to helping customers deliver a better and smarter service experience to their employees. Samanage is smart, easy to use, and inspires customers, small to large, to simplify complex tasks and automate services across an organization. With over 1,700 customers around the world, our software can be tailored to meet specific service needs.
We are looking for Chief Architect with at least 10 years experience in an Architect position.
The ideal candidate has an in-depth knowledge of building the product's architecture, has familiarity with a variety of technologies, experience in working closely with managers and development teams, leading a technological vision and an endless desire for technology.
Technological we use at Samanage:
Server Side: Ruby on Rails, Node.JS, Redis, MySQL, Firebase, Sphinx/Elasticsearch, AI, Python, Apex/VFP
Samanage is a leading provider of enterprise service desk software that helps organizations deliver a superior service experience to their employees. We’re unique because of our agile technology and intuitive user experience design. IT managers who work with Samanage enjoy a responsive, relevant, always-new solution that’s easy to use, and easy to love.
Our goal is to help our customers to better control their IT operations and reduce their IT costs. Delivered as a SaaS service with no software or servers required, Samanage is easily deployed across multiple locations within minutes and provides visibility into complex IT infrastructures.
Our Software Will Always be Different - and Better!
We build software that makes our customers sit up and take notice -- some have actually called it beautiful! It is easier to use than any other enterprise software product they have ever seen. This is the main reason why they love our software. We deliver real business value to each and every customer significantly faster than any competing vendor.
Innovation and Speed Define Who We Are
We fully embrace the concepts of agile in everything we do. Our application is “always new.” We react quickly to changes in the market, to new technologies and to requirements from both existing and new customers. We innovate faster than our competitors and continuously enhance the business value of our offering.
We Get It - The Customer is King!
We deliver added value to our customers by listening to their requirements and enhancing our software every few days based on their needs. We always ask ourselves “what can we do to better serve our customers?” And there are no bad ideas!
We strive to out-service the competition every time we engage with our customers and we are determined to provide them with a truly different and better experience.
Get it Done, Do it Right
As a company, we are results-oriented and determined to be the best. As a cohesive team that encourages open communication, our focus is always on the customer. We work as a team, recruiting only the best and giving them the tools, support, work environment and recognition that drives success. We love what we do, and we build enterprise software that people love to use!