About Sama:

Sama is the leading training data provider for Fortune 2000 companies such as Google, Walmart, Ford, Microsoft, and Marriott. We help these organizations get their machine learning models to production more quickly by providing accurate annotation and validation for their datasets.

80% of AI project time is spent on aggregating, cleaning, and labeling data for machine learning models Sama drives the very important task of data annotation from companies building state-of-the-art AI. 

Sama offers the highest quality SLAs in the industry, along with cutting-edge ML-assisted annotation tools, QA processes, and security and compliance standards. 

Sama has a social mission driven by the belief that “talent is equally distributed but opportunity is not.” As a certified B corp, Sama supports an ethical supply chain, and our impact was validated by MIT with a randomized control study. 

Sama has provided worker training programs to increase economic opportunity for more than 13,000 people from underserved communities. By connecting our customers with amazing talent in East Africa, we've impacted more than 59,000 workers and their dependents.

About the job:

Sama is searching for an experienced Solutions Engineer who is used to solving customers' most complex problems. Straddling the product and sales organizations, you will work directly with the sales team to discover and understand customer’s business needs and navigate complex sales cycles. As a technical expert, you will provide value-based demonstrations, support enterprise Proof of Concepts, develop custom solutions and integrations, while illustrating the value of Sama services and solutions.

Key Responsibilities: 

  • Become an expert in Sama products from a business and technical standpoint.
  • Consult with and serve as a trusted advisor for your customers designing training data strategies for Computer Vision projects
  • Implement, deploy, and support customer-specific solutions and integrations
  • Partner cross-functionally with Sales, Customer Success Managers, and Delivery teams while independently driving key initiatives
  • Shape the Sama roadmap and features based on feedback gathered from the field. 
  • Validate solutions design and ensure smooth launch for new workflows.
  • Review code and solutions written by Implementations Engineer
  • Partner with Customer Success, and Service Delivery teams to design customer solutions that artfully balance the symbiosis between technology and humanity.

Minimum Qualifications:

  • 2-4+ years of industry experience in AI/ML companies 
  • Bachelors in computer science, engineering, mathematics, a related field, or equivalent experience
  • High energy, self-starter comfortable with ambiguity in entrepreneurial environments
  • Strong scripting proficiency in Python
  • Hands-on experience with scripting languages and web technologies such as Rest APIs, JSON, and XML
  • Strong organizational skills and prioritization, balancing multiple challenges at once
  • Ability to listen to understand customers’ needs and respond with solid technical guidance and implementation, often solving ambiguous problems
  • Knowledge of AI and high-level concepts of Machine Learning, Computer Vision a plus

Our Culture:

Sama is quite unique. We are a technology company with a social mission. People that thrive in a high-growth environment, love working on the bleeding edge of technology, and really care about having a positive impact on the world are a great fit for the Sama culture. Our core values are One Team, One Goal - Deliver. Period. - Trust & Transparency - Customer First - Humanity.

Our Benefits:

Sama offers competitive compensation commensurate with experience and a full benefits package, including: medical, dental, and vision insurance, long-term disability insurance, life, and AD&D insurance, employer-matching Group RRSP, generous holiday and vacation policies, sabbaticals, a monthly fitness stipend, and professional development opportunities.

At Sama, we pride ourselves in being a diverse and equal opportunity employer.

Apply for this Job

* Required