About Salary Finance

Working with employers, we provide a financial wellbeing platform as an employee benefit, helping employees to understand their money better, get out of debt faster and save for their future. We already have a reach of over 4,000,000 employees through our relationships with over 600 of the biggest companies in the UK.

By improving employee financial wellbeing, we have a very real and meaningful impact on people’s lives. We remove the stress and worry associated with financial difficulties by dramatically reducing the interest rates employees pay on their personal debt, and provide them with the tools needed to start saving sooner and be more financially secure. We are backed by some of the biggest brands, including investments from Blenheim Chalcot (the UK’s leading venture builder), Legal and General (the FTSE 100 insurer and asset manager), Experian and Goldman Sachs, and funding partnerships with JP Morgan and Virgin Money.

Launched in 2015, we have made excellent progress, and are scaling fast. We are named BITC’s Responsible Business of Year 2018, included in KPMG’s Global Fintech 100, listed top of the Forbes' list of socially-responsible startups, and profiled by the Financial Times, the Times, the Wall Street Journal, the Guardian, the Telegraph, CityAM and the Institute of Directors.

Your role in our mission

We are looking for a Collections Strategy Analyst to join us and help drive the best outcomes for our customers who find themselves struggling.

What you’ll do

You’ll find yourself working on diverse projects and having personal responsibility for delivery across a wide range of collections and recoveries strategies.

That might include designing, implementing and monitoring contact strategies, implementing the strategy for debt placement, working on debt sales or measuring how changes in product construct might affect future customer outcomes.

You’ll deliver solutions that are well controlled and measured and that are automated and scalable.

About you:

We know the ideal person is hard to find. It’s more important to us that you have great potential in the role and can learn new content quickly than you know everything already. However, the following are essential ingredients to you succeeding at Salary Finance.

You either have workplace experience of using SQL or Python or are able to demonstrate your ability to be successful in an analytics role, for example through a degree in a STEM subject.
You’re unafraid to take responsibility for small projects, escalating risks as you identify them.

‘Nice to haves’:

If you have some of the following and a thirst to grow where you have gaps, this role might be for you

Experience in any of the following
- Collections strategy at any stage of the collections lifecycle
- Credit decisioning or building collections models
- Financial Services or FinTech, ideally consumer credit
You can turn data into insights that drive positive outcomes for both the customer and the company
You’re able to work well with a non-analytical audience and enjoy getting stuck in with operational teams
You have a general understanding of the regulatory environment for consumer credit (don’t worry if not - we provide full training!)
You can implement controls for complex processes
You are commercially minded with experience analysing data and setting Collections strategies that continuously improve customer and financial (impairment) outcomes

Who you are

We embrace our differences, but there’s one thing we like to share, which is our values, so it’s important to us that you are:

Fearless, and able to make the impossible possible.
Responsible, and want to help build a business that delivers a meaningful difference to society.
Dedicated and want to commit to an exciting journey even through the highs and lows.
Empathetic and truly care about every colleague and customer.
United, because you understand we achieve more when we work as a team.
Humble, and take feedback as a way to continuously improve.

What do you get for all your hard work?

Company bonus scheme 💰
25 days holiday with an extra day off on your birthday 🎂
Office first with up to a day a week working from home 🏢
Generous company benefits to include pension and life assurance and an annual allowance to spend on medical insurance, health cash plan, denplan, gym memberships 🤸
Enhanced policies that are family and pet friendly, to include company sick pay and peternity leave 🐶
Great career development in a fast paced environment 🚀
Regular company socials (post covid, although we've got quite good at virtual ones too!)
Volunteer days as part of our CSR program 🤝
More great perks to include weekly snacks, tuckshop, cycle to work, help to save and much more! 🍭

The typical interview process

Phone call with our Talent Manager - 20 mins
Video interview with Hiring Manager - 30 mins
Case Study to give you a taster of the role - 35 mins
In person interview with Hiring Manager, Head of Department, Stakeholder, and / or Team - 60 mins

We’re looking for people that will get stuck in and make a difference. We have a great collaborative, entrepreneurial team and are passionate about what we do. If you want to join a team that is changing people’s lives for the better then we’d love to hear from you.

Learn more at salaryfinance.com

Salary Finance is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive work environment where all employees and applicants can flourish.

If there’s anything we can do to accommodate your specific situation, please let us know.

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Diversity and inclusion are at the core of our culture. We believe our business thrives when our people thrive. Having a diverse workforce, across multiple dimensions, brings broader and deeper understanding of our customers and the communities we serve, and enables more creative and insightful problem solving. We embrace diversity because it is inherent in our values and because it makes sound business sense. Your answers to the questions below provide us with valuable information. We anonymise and aggregate the data and use it to help measure, inform and enhance our diversity and inclusion strategy. *

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We are committed to protecting the privacy and security of your personal information as well as being clear and transparent about how we collect and use that data and meeting our data protection obligations.

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Your personal data will be retained by Salary Finance as long as it determines it is necessary to evaluate your application for employment and / or as long as you are interested in positions within the organisation. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. Salary Finance is located at Scale Space, 58 Wood Lane, London, W12 7RZ and https://www.salaryfinance.com. In addition, you may lodge a complaint with an EU supervisory authority.

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