Sailthru’s retail and publishing customers are among the largest organizations worldwide, and they use our platform to provide a connected customer experience across email, web and mobile. We use data science to drive predictive marketing, and we’re a technology team that:

  • Is composed of small cross-functional teams with members from Product, UX, Engineering, Data Science, Ops, and more
  • Solves challenges that make a real revenue impact for each one of our hundreds of customers
  • Collaborates with Product and UX to build intuitive products that our customers love to use to solve real problems
  • Works in a leading-edge, technology focused environment that embraces change

How we work

  • We work in 2-week sprints, focused on improving the performance and reliability of our existing distributed systems or building new monitoring and alerting capabilities
  • We share a 24x7 on-call rotation and we’re passionate about keeping it uneventful
  • We are the first line of response for system level incidents and work to quickly assess and resolve them
  • We collaborate with other development teams to build in reliability and observability into our systems from the start

Who you are

  • You have experience coding, building and working at scale with distributed systems in production
  • You are a strong coder but also have strong systems knowledge
  • You’re fascinated by reliability and building better systems through application metrics,  monitoring, alerting, logging, and building for resiliency
  • You’re interested in building products and tooling that support a diverse set of technologies
  • You're calm under pressure, and use data to make decisions and communicate clearly
  • You know that successful systems are more than just their features -- non-functional requirements such as scalability, observability, security, simplicity, and maintainability are also important

How you’ll grow

  • You’ll work with a production environment with hundreds of machines across physical and cloud infrastructure
  • You’ll contribute to a toolset that supports our production workflow and helps other people within Sailthru build, test and deploy
  • You’ll learn how to make and implement architecture decisions that make systems more stable and performant
  • You'll build and help other teams build monitored, performant, and reliable applications

What we’d like

  • Multiple (3+) years experience in a development-focused SRE or backend engineering role
  • Multiple years (5-7) of experience in Java and PHP
  • Multiple years (3+) of production experience with SQL and NoSQL platforms
  • Experience monitoring, analyzing, and tuning applications for scalability, performance, and resiliency
  • Experience with Docker, Ansible, Kubernetes, and AWS is a plus

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