The Recycling Logistics Associate is responsible for operating as account manager handling the coordination, execution and tracking of inbound and outbound recycling shipments for a select list of customer locations. The Recycling Logistics Associate reports to the Recycling Team Lead and works with the Recycling Team to provide solutions that support Rubicon Triple Bottom Line (people, planet, and profit).
Location: Atlanta, GA
Daily planning of outbound shipments for selected facilities and suppliers
Manage transportation events to ensure manufacturing, supplier, and customer satisfaction
Ensure carrier receipt and response of daily load dispatching
Manage carrier trailer pools at selected facilities and suppliers
Track shipments and hold carriers accountable to on-time pick-up and delivery
Work in multiple different ERP systems to track shipments
Daily communication with internal/external customers and carriers
Identify and execute continuous improvement opportunities
Support strategic sourcing efforts to optimize the carrier base
Analyze current structure and processes of department in order to advocate for positive growth and change
Achieve financial and performance annual goals and objectives
2 years of customer support experience or experience as a client service representative
Recycling industry experience
Excellent verbal and written communication skills with emphasis on e-mail etiquette and active listening.
Customer oriented and ability to adapt/respond to different types of characters
Demonstrated ability to work well as part of a team
Proficient in Microsoft Excel, Microsoft Outlook.
Ability to learn quickly
Strong analytical skills
Ability to quickly analyze problem situations and make fact based decisions
Proven skills to set priorities, achieve deadlines, and manage multiple tasks at the same time
Accuracy and attention to detail
Task oriented with strong organizational and time management skills
Less than 5%
Evenings, Weekends and Holidays
Ability to work evenings, weekends and holidays as required.
Rubicon Global is a Certified B Corp and an Equal Employment Opportunity/Affirmative Action Employer. We also maintain a Drug-Free Workplace.