Position Overview:

Head of Servicing Compliance is a senior member of RoundPoint Mortgage Servicing’s Compliance team, reporting directly to the CEO. The Head of Servicing Compliance is responsible for integrating RoundPoint’s compliance with applicable laws, regulations, and investor guidelines into the business units. The position works closely with RoundPoint’s lending business units to apply changes in laws and regulations and assess impacts to its policies and procedures. In addition, this position is responsible for overseeing RoundPoint’s Credit Policy and Credit Risk oversight.  The position is also responsible for managing all aspects of external exams from examiners, regulators, and third parties. Additionally, this role is responsible for overseeing RoundPoint’s licensing, Fair Lending/Servicing, HMDA requirements and GSE/Agency approvals. 

Key Tasks and Responsibilities:

  • Provide oversight and direction for the Servicing Corporation’s activities regarding regulatory compliance requirements, which includes Fannie Mae and Freddie Mac servicing guidelines and all pertinent state and federal laws.
  • Effectively monitor all investor directives and regulatory updates and communicate these to ensure awareness of both actual and pending changes.
  • Assist in the development and/or revision of appropriate policies and procedures to comply with changes in regulatory and investor requirements. Work with the appropriate business units in integrating the requirements of these policies and procedures into the business process.
  • Proactively identify compliance risks, evaluate corporate operations for regulatory issues and develop and/or refine existing policies and processes, to ensure that RoundPoint’s exposure to compliance failures is minimized.
  • Oversee RoundPoint’s response to inquiries from regulators, including the management of onsite audit visits.
  • Manage the Servicing Company’s compliance monitoring program.
  • Review the findings of the monitoring program with pertinent personnel and discuss recommendations for corrective action.
  • Review and maintain effectiveness of the current compliance monitoring program, through periodic discussions with the senior leadership team.
  • Ensure RoundPoint obtains, holds and maintains compliance with all required licenses to conduct its business of owning and servicing residential mortgage loans and mortgage servicing rights and to maintain its active status with Fannie Mae, Freddie Mac, FDIC, Ginnie Mae, FHA/HUD, VA, and USDA.
  • Assist with compliance and regulatory departmental training within the Servicing Corporation.
  • Maintain written and online policies and procedures, updating departmental website and SOP manuals.

Minimum Requirements:

  • Must have at least 10 years demonstrated history of providing compliance advice and direction applicable to residential mortgages.
  • At least 5 years of experience as a compliance manager in financial services, with mortgage experience.
  • FNMA, FHLMC, FHA, and GNMA experience preferred.
  • Experience interacting with regulators
  • Experience setting and overseeing compliance with credit policy and lending standards
  • Experience with retail and correspondent lending activities
  • Experience with Fair Lending and HMDA activities
  • Strong leadership experience
  • Must be an articulate, effective communicator able to prepare and deliver project specific reports. Must have project management experience.
  • Bachelor's degree required, advanced degree preferred.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:

The employee is regularly required to talk or hear. 
The employee is required to sit for extended periods of time and is occasionally required to stand and walk. 
The employee must regularly use hands to finger, handle, or feel objects and is regularly required to reach with hands and arms; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl. 
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. 
Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present.

Apply for this Job

* Required

  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at RoundPoint Mortgage Servicing Corporation are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.