The Ellie Mae Encompass Administrator is responsible for administering RoundPoint’s Encompass environment
The Ellie Mae Encompass Administrator reports to the Vice President of Enterprise Applications & Operations and works closely with Executive Leadership, Compliance, Information Security, Project Managers, Business Analysts, Developers, and Subject Matter Experts.
Act as support liaison between RoundPoint and Ellie Mae
Complete Encompass requests within SLA
Maintain and audit user access and security
Monitor system performance and advisories
Lead the process for creating new Encompass functions/capabilities including:
Making recommendations on system changes and optimizations
Reviewing business requirement documents and proposing solutions
Perform system analysis to determine the impact of proposed solutions
Write functional requirements, change requests, test plans, and training documents
Performing and coordinating user acceptance testing (UAT)
Design, document, configure, test, and deploy approved Change Requests and Enhancements
Maintain users, roles, profiles, security settings, and loan setup settings
Review upcoming Encompass changes and impacts to the system
Create and maintain business rules, including advanced coding as necessary
Integrate 3rd party vendors and services
Support end users with questions, concerns regarding usage of the system
Job Experience, Education & Required Skills:
In-depth understanding of the mortgage industry and loan origination life cycle
3+ years Ellie Mae Administration experience
Certified Encompass Administrator preferred
Skilled in configuring Milestones and Personas, building Input forms, reports, dashboards, views and advanced coding of business rules
Familiarity with Optimal Blue and Ellie Mae Next-Gen
Conceptual familiarity with Encompass Partner Connect APIs is required
Ability to communicate effectively with others, both verbally and in writing
Proven ability to manage time, meet deadlines and prioritize
Clear, concise, and professional written and verbal communication skillsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:
RoundPoint’s Employee Value Proposition: Grow, make a difference, and have fun along the way!
Our mission is to serve our homeowners and all of their homeownership needs. We do this by embracing challenges, executing with excellence, and fostering a positive work culture that encourages personal and professional growth. We are on the fast track to becoming the premier marketplace for all things home, and the National Mortgage News and Best Companies Group just named us one of 2019's Best Mortgage Companies to Work For! Without a doubt, RoundPointers are what make this company a great place to work! That’s why we hire individuals who share our core values: Energy, Ethics, Execution, Everyone, and Earn it!
As a RoundPointer, we will empower you to innovate, provide meaningful solutions, set goals and crush them, play hard, and give back to the community! Our secret sauce is our mantra, All In. All Win. Together, we can achieve great things!
Physical Demands and Work Environment:
The employee is regularly required to talk or hear.
The employee is required to sit for extended periods of time and is occasionally required to stand and walk.
The employee must regularly use hands to finger, handle, or feel objects and is regularly required to reach with hands and arms; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl.
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present.