Job Summary

We’re looking for a Project Delivery Manager to collaborate with and drive our internal team here at ROI·DNA to deliver high-quality projects to our clients. The Project Delivery Manager will be responsible for pushing teams to complete projects, controlling processes, and helping make ROI more effective. This person will report into the Chief Operating Officer.

Here at ROI·DNA we place a high value on a very positive workplace where people encourage and educate each other and lend a hand when necessary. Lots of companies talk about this, but ROI·DNA is the real deal.

Job Duties:

  • Drive projects such as web site development and maintenance of company websites, campaigns, landing pages, etc. to fruition
  • Help develop, maintain and communicate roadmaps with clients
  • Responsible for delivering production timelines to clients by driving internal resources
  • Analyze and troubleshoot delivery issues in a timely fashion. Identify yellow flags and reduce escalation points within ROI. Be the direct escalation point for internal staff
  • Drive projects/SME teams to ensure timely and accurate customer deliverables
  • Optimize processes to achieve cost-effectiveness and time-saving
  • Develop scope with SMEs and provide guidance for project requirements/mapping
  • Report delivery status to account team and Executive Team
  • Develop required delivery documentation
  • Intimately understand ROI’s offerings and internal project workflows and processes
  • Communicate and report all suggestions for improvement and market research to senior staff
  • Ensure that projects meet budget constraints
  • Forward-looking in adopting technologies and implementing processes to help boost existing operations

Skills/Qualifications:

  • 4+ years of operations, delivery, or related experience.
  • Ability to problem-solve and think on your feet
  • Demonstrated ability to communicate, present and influence at all levels of the organization, including executive and C-level
  • Advanced knowledge of digital marketing concepts
  • Superb time, delivery and project management skills
  • Excellent communication – both written and verbal

About ROI·DNA

ROI·DNA delivers tailored services for B2B and B2C businesses. With dedicated teams in creative, development, and digital marketing, we’ve grown the revenues and brands of over 100 happy clients – including Capital One, Salesforce, Amazon Web Services (AWS), Demandbase and Cisco.

We’re not just experts, we’re people. And we value people. And people things, like building relationships, having fun, and treating others with respect. We cultivate our humanity because we care to make a lasting mark, not a quick buck.

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