At Rockstar Games, we create world-class entertainment experiences.

A career at Rockstar Games is about being part of a team working on some of the most creatively rewarding and ambitious projects to be found in any entertainment medium. You would be welcomed to a dedicated and inclusive environment where you can learn and collaborate with some of the most talented people in the industry.

Rockstar India is on the lookout for a Workplace Hospitality Manager who is passionate about hospitality and providing great service to our employees. This role is responsible for the operations and daily activities of a cafeteria, while also managing housekeeping to help maintain a high quality of cleanliness and service throughout the studio. This is a full-time permanent position based out of Rockstar’s game development studio in Bangalore, India.

WHAT WE DO

  • The Rockstar Workplace Services Team is responsible for making sure the workplace, building, facilities, and services work harmoniously together to support the core business.
  • We provide a creative, supportive, and safe working environment for the staff at Rockstar Games.
  • We manage and develop both hard and soft workplace services, including cafeteria and building maintenance, security, cleaning, space utilization and strategy.
  • We ensure the site is following all relevant safety and legal standards.

RESPONSIBILITIES

  • Responsible for planning, managing, monitoring, supervising, and aiding in the operation and functions of the cafeteria.
  • Supervise and train the cafeteria and housekeeping staff to adhere to our high standards of cleanliness and satisfaction, ensuring they carry out their roles professionally and to the required standard.
  • Monitor daily operations of the cafeteria and housekeeping department, including the cleanliness of the entire facility.
  • Oversee the housekeeping and cafeteria department budget, functioning of equipment, meal planning, food storage, and other services.
  • Ensure team members comply with high standards of cleanliness and sanitation protocol.
  • Audit product inventory levels to ensure availability, and order new products as necessary.
  • Ensure compliance with all legal and statutory requirements as well as safety and sanitary regulations.
  • Participate in projects to develop the studio space over the long-term.
  • Ensure the effective documentation and development of building and facilities information, particularly operational processes and documents required for safety and compliance.
  • Manage the outsourced catering and cleaning vendor teams.
  • Oversee operations including effective working relationships with associates, stakeholders, contractors, and vendors.

QUALIFICATIONS

  • Bachelor’s degree in Hotel Management or equivalent experience.
  • Experience in hospitality or food service industry, such as catering establishments, hospital cafeterias, or restaurants.
  • Experience in a supervisory role, overseeing cafeteria and housekeeping staff.
  • Knowledge of food quality specifications particularly around special dietary requirements.

SKILLS

  • Good communication skills, both verbal and written.
  • Sound numerical and customer service skills.
  • Leadership experience with effective decision-making, problem-solving, and analytical skills.
  • Proficient with Microsoft Office (Outlook, Word, and Excel).
  • Flexibility to handle changing tasks and priorities on a daily or hourly basis.
  • Ability to work with others in a fast-paced environment and to address employee concerns in a pleasant, courteous manner.

PLUSES

Please note that these are desirable skills and are not required to apply for the position.

  • Candidate who speaks local language is a plus.
  • Experience with Monday.com.
  • Experience with AutoCAD and project management platforms.

HOW TO APPLY

Please apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is proud to be an equal opportunity employer, and we are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities.

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, or race.

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