Why Rocket Lab?

"Make everything you do a work of art." - Peter Beck 

Rocket Lab is redefining how we access space by providing frequent and reliable launch to Low Earth Orbit (LEO) - we’re opening access to space to improve life on Earth.

Rocket Lab is the global market leader in dedicated small satellite launch, with a strong leadership team, solid financial backing and a full launch manifest. To meet the growing demand of dedicated small satellite launch, Rocket Lab is assembling a world-class team.

Rocket Lab is its people. We are seeking passionate, highly-skilled individuals who are comfortable working in a dynamic, technically challenging environment where they will be given ownership of processes from start-to-finish. 

 

IT Systems Engineer

The IT Systems Engineer is responsible for the implementation and operation of the different computing platforms, networks and applications that are required at Rocket Lab.  Carrying out upgrades, maintenance, and having a focus on continuous improvement are key to provide a reliable and secure infrastructure. To achieve this a focus on monitoring the environment and responding to incidents, problems, requests, and planning for growth is required.

Provides subject matter expertise, advise, and guidance to deliver and support IT systems through efficient management and support of the IT Infrastructure and the delivery of projects.  Collaborates with the IT Manager, the IT Team, and other key stakeholders to set targets, goals and deadlines.

Ensure that systems are compliant with applicable standards to maintain robust information security in accordance with PSR and NIST 800-171.

 

DUTIES & RESPONSIBILITIES

Systems & Network

  • Deployment and management of server and network hardware; switches, routers, wireless APs, virtual hosts, etc.
  • Deployment and management of applications including updates and patching.
  • Monitoring and reporting of the environment including OS capacity, hardware/software activities, and resource utilization.
  • Capacity planning to predict growth and provide recommendations.
  • Procurement of equipment and related software/licensing
  • Debug, assist and resolve issues as they arise
  • Ability to assist and work remotely to resolve issues
  • Ensure that all systems are backed up correctly and that this is tested regularly.

 

Information Technology

  • Assist the IT Manager in the development and update of policies, standards and guidelines.
  • Delivery of robust information security.
  • Enable on time delivery of Launch services through provision of IT.
  • Enable on time delivery of Research and Development projects through provision of IT.
  • Identify and assess risks.  Assist in planning and implementation to reduce, remove, or mitigate risk.
  • Ensure that systems are compliant with applicable standards to maintain robust information security in accordance with PSR and NIST 800-171.

 

Design and Architect

  • Assist with the design, implementation and documentation of IT systems and services.
  • Produce high level and detailed design documents.
  • Produce and update "as built" and other documentation.

 

Projects

  • Manage any IT implementation projects.
  • Create process milestones and checks to ensure project development is meeting high level requirements
  • Provide project plan and regular updates
  • Identify and resolve challenges and roadblocks.

 

Relationship Management

  • Develop and/or maintain key relationships with:
  • IT Manager, to ensure IT activities are in-line with corporate objectives, policies and standards;
  • Key Stakeholders in US and NZ, to ensure IT activities are in-line with corporate objectives, policies and standards;
  • Mentor and support the staff within the IT team to be motivated, effective and efficient in their roles, and provide opportunities for growth and development through coaching opportunities.
  • External IT suppliers, to ensure consistent provision of service across all sites; and
  • The Rocket Lab management team, to ensure delivery of IT services to meet the requirements of each department. 

 

Financial Management

  • Assist IT Manager to ensure budgets are accurate and maintained to support financial reporting requirements.
  • Ensure all company financial policies and procedures are followed.

 

REQUIRED SKILLS

Action Oriented

Take on new opportunities and tough challenges with purpose, urgency and discipline, by:

  • Readily taking ownership and action on challenges, without unnecessary planning, and being accountable for the results
  • Identifying and seizing new opportunities
  • Displaying a can-do attitude in good and bad times, and celebrating success
  • Stepping up to manage tough situations and encouraging colleagues to do the same

 

Innovation

Shape the agenda, creating new and better ways for the organization to be successful, by

  • Coming up with useful ideas that are new, better or unique
  • Challenging the status quo
  • Introducing new ways of looking at problems
  • Generating and adopting new and creative ideas, and putting them into practice
  • Encouraging diverse thinking to promote and nurture innovation

 

Decision Making

Make good and timely decisions that keep the organization moving forward, by:

  • Making sound decisions, even in the absence of complete information.
  • Relying on an appropriate mix of analysis, wisdom, experience and judgement to make valid and reliable decisions.
  • Considering all relevant factors and using appropriate decision-making criteria and principles, taking calculated risks where required.
  • Recognizing when a quick 80% solution will suffice, and when it will not.
  • Analyzing information to make effective decisions in order to improve performance.

 

REQUIRED EXPERIENCE / EDUCATION

  • 5+ years in a technical role.
  • Advanced problem solving and analytical skills – able to see the big picture, make connections and appropriate decisions. 
  • Excellent verbal and written communication skills.
  • Ability to lead teams and work independently or as part of a team.
  • Experience with most and in-depth knowledge in at least one of:
    • Windows and/or Linux server (Ubuntu/Debian) enterprise environments.
    • virtualization technologies, public / private cloud.
    • Active Directory and Group Policy.
    • Database and reporting technologies: MS SQL, Power BI, MySQL, Tableau, etc.
    • Modern web-based applications including hosting, troubleshooting, security, etc.
    • Security frameworks and technology: ISO 27001, NIST 800-171, IPSEC, SSL VPNs, firewalls, etc.
    • Cloud based technologies: Azure, AWS, O365, etc.

 

Additional Information / Responsibilities

Domestic and international travel may be required.

Provide live support during launch and test operations

 

Important Information:

To conform to US Government space technology export regulations, applicants must be a US citizen, lawful permanent resident of the US, protected individual as defined by 8 USC 1324b(a)(3), or eligible to obtain the required authorization from the US Department of State.

Rocket Lab USA is an Equal Opportunity Employer, employment with Rocket Lab USA is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Apply for this Job

* Required
  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Rocket Lab USA are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.