Join a leading fintech company that’s democratizing finance for all.

Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

With growth as the top priority...

The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.

About the team + role

Robinhood is looking for a Senior Brokerage Operations Lead to help build up our Trading Operations team in London, United Kingdom (UK). We are looking for a Brokerage professional with experience in securities and brokerage as well as regulatory compliance related topics and who is excited to work at the intersection of regulation, technology, and finance.

We are looking for a highly adaptable and collaborative person who can handle ambiguity and rapidly shifting priorities with flexibility and patience.

We’re thrilled to be expanding internationally this year as Robinhood is hiring world-class talent in the UK. Our team of Hoodies in the UK will enable Robinhood to continue creating great financial products on our journey towards democratising finance for all.

As we transform the future of finance, we invite you to help us define our place in a global conversation.

The role is located in the office location(s) listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.

What you’ll do

Planning, coordinating, and driving processes for testing, launching and rollout of new UK brokerage products and features
Partner with Robinhood global teams such as Brokerage Operations, Compliance, Risk, Customer Experience (CX), Finance, Product, Engineering and Vendor Management.
Partner with the local Risk & Compliance team to develop implement and operate the required frameworks and controls to support local regulatory requirements for new products and services
Monitor performance of third parties
Continuous process efficiency improvement - help teams identify & manage initiatives to improve operational processes and reduce operational risk
Responsible for creating and maintaining operational Standard Operating Procedures and processes.
Command deep knowledge of operational processes and standards.
Help drive OKRs
Track changes to regulations and best practices regarding trading and investments in the UK

What you bring

Bachelor's degree or equivalent practical experience
6 - 8 years of operational experience in brokerage / trading / investments
Thorough knowledge of topics such as: Transfers, Payments, Settlement, Corporate Actions
Familiarity with brokerage products and account types
Understanding of relevant rules, regulations and reporting requirements within the Brokerage space
Experience working across large projects with multiple work streams and coordinating cross functional teams
Exceptional attention to detail and strong problem-solving skills
Experience in applying data analysis to solve business problems
Excellent written and oral communication skills
Collaborative mindset
Open minded, curious, knowledgeable, proactive and not being afraid of asking for help and offering help
Self-starter with ability to work independently and coordinate across multiple functional groups
Team player. Resourceful and adaptive in fast-paced, entrepreneurial environments
Passionate about fintech
Experience at a technology enabled investing & trading platform
Chartered Institute for Securities & Investment certifications

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on September 19, 2024.

Please see the independent bias audit report covering our use of Covey here.

Click here to learn more about available Benefits, which vary by region and Robinhood entity.

We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. Please review the specific Robinhood Privacy Policy applicable to the country where you are applying.

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Robinhood - Applicant Privacy Policies

Do you have: a) any Personal/Familial Relationships (current Robinhood employees or employees of Robinhood’s vendors); b) any Outside Business Activities that you wish to continue; c) any investment that is greater than 5% of the outstanding shares of a publicly-traded company; d) any investment in a private company that has a business relationship or that is a current competitor of Robinhood; or e) any Intellectual Property Ownership (patents, trademarks, copyrights) that you wish to retain and/or create/develop while at Robinhood? *

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