Join a leading fintech company that’s democratizing finance for all.
Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.
With growth as the top priority...
The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.
About the team + role
We are seeking a dedicated Senior Lifecycle/Growth Writer to join our dynamic creative team. In this role, you will be responsible for crafting compelling and effective copy that engages our audience throughout the customer lifecycle. Your work will directly impact our growth initiatives by driving customer acquisition, engagement, retention, and loyalty.
The role is located in the following office locations (Menlo Park, CA; New York, NY; or Bellevue, WA) which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.
What you’ll do
- Content Strategy: Develop and implement a content strategy that aligns with the customer lifecycle and growth objectives. Collaborate with cross-functional teams to create content that supports marketing campaigns, product launches, and customer journeys.
- Copywriting: Write persuasive and engaging copy for various channels, including email campaigns, landing pages, in-app messages, social media, and more. Ensure all content is on-brand and tailored to specific audience segments.
- Lifecycle Marketing: Create and optimize content for each stage of the customer lifecycle, from acquisition to retention. Develop messaging that resonates with customers at different touchpoints and drives conversion.
- Growth Initiatives: Collaborate with the growth team to develop content that supports A/B testing, lead generation, and other growth experiments. Analyze results and iterate on content to improve performance.
- SEO & Analytics: Incorporate SEO standard processes into your writing to improve search rankings and organic traffic. Monitor content performance using analytics tools and adjust strategies as needed to achieve critical metrics.
- Team Collaboration: Work closely with designers, marketers, product managers, and other collaborators to ensure cohesive messaging across all platforms. Provide guidance and mentorship to junior writers as needed.
What you bring
- Experience: 5+ years of experience in copywriting, content strategy, or a related field, preferably in a lifecycle or growth-focused role.
- Skills: Exceptional writing, editing, and storytelling skills. Strong understanding of customer psychology and how to craft messages that drive action. Familiarity with SEO principles and analytics tools.
- Creativity: Ability to generate innovative ideas and solutions that enhance the customer experience and contribute to growth objectives.
- Attention to Detail: Meticulous in proofreading and ensuring accuracy in all content produced.
- Collaboration: Proven track record to work effectively in a team environment, with excellent communication and interpersonal skills.
What we offer
- Market competitive and pay equity-focused compensation structure
- 100% paid health insurance for employees with 90% coverage for dependents
- Annual lifestyle wallet for personal wellness, learning and development, and more!
- Lifetime maximum benefit for family forming and fertility benefits
- Dedicated mental health support for employees and eligible dependents
- Generous time away including company holidays, paid time off, sick time, parental leave, and more!
- Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits
We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on September 19, 2024.
Please see the independent bias audit report covering our use of Covey here.
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood’s equity plan. For other locations not listed, compensation can be discussed with your recruiter during the interview process.
Click here to learn more about available Benefits, which vary by region and Robinhood entity.
We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.
Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. Please review the specific Robinhood Privacy Policy applicable to the country where you are applying.
