Robinhood is democratizing our financial system. With customers at the heart of our decisions, Robinhood is lowering barriers, removing fees, and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.
Robinhood is a fast-growing company and was recognized as a CNBC Disruptor 50 and a LinkedIn Top Startup in 2019. We’re continuing to grow and are looking for incredible talent that can help us achieve our mission.
Robinhood is headquartered in Menlo Park, California, with offices in Lake Mary, Florida, Denver, Colorado, and London, UK.
About the role
We’re looking for a Content Strategist to help drive overall growth, acquisition, activation, retention and engagement of our current and potential customers. The ideal candidate is passionate about curating content that empowers both new and potential customers to understand investing, market conditions, and other financial concepts.
Your day-to-day will involve:
Collaborating with the design and product teams to help build a delightful user experience
Contributing to our Help Center and Support Emails
Creating and advocating for an approachable style of language that best communicates our mission externally
Implementing strategies to improve existing content, and providing a vision for future content
Working cross-functionally to deliver necessary content to empower internal teams (including Design, Marketing and PR)
Assuring high quality of content for our products in terms of: ease of use, intuitiveness, and delightfulness
Implementing Robinhood’s voice to help build our content standards
Some things we consider critical for this role:
3+ years of relevant work experience
Eagerness to help shape Robinhood’s style and communication system
Strong copywriting and editing skills, and ability to deliver content effectively
Experience defining, tracking, and reporting on content metrics and ability to communicate this effectively to the team
Analytical thinking and strong attention to detail
Experience conducting a content audit and comparative audit
Ability to embody the Robinhood Voice
Experience designing a content matrix and editorial guidelines that align with short and long term company goals.
A love of puns
Feeling ready to give 100% to democratizing our financial system? We’d love to have you apply, even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we’re looking for people invigorated by our mission, not just those who simply check off all the boxes.