About the company

Robinhood is democratizing our financial system. We offer commission-free* investing and trading. Investing in stocks, ETFs and options is offered through Robinhood Financial LLC. Cryptocurrency* trading is offered through Robinhood Crypto, LLC. Robinhood Financial, our broker-dealer, is a fast-growing brokerage firm with millions of users and billions of dollars in transaction volume. Robinhood* is based in Menlo Park, California, Lake Mary, Florida and London, UK. 

*Relevant SEC and FINRA or other fees may still apply. Please see Robinhood’s Fee Schedule at https://about.Robinhood.com/legal. Robinhood Crypto is not a member of FINRA or SIPC. Cryptocurrencies are not stocks and your cryptocurrency investments are not protected by either FDIC or SIPC insurance. Robinhood means Robinhood Markets, Inc. and its subsidiaries, including Robinhood Financial LLC (member SIPC), Robinhood Crypto, LLC, and Robinhood International, Ltd.

About the role

Robinhood is seeking to expand its legal department to support the needs of its growing business operations. As the Legal Operations Manager, you will be responsible for contract administration, management of budget, legal technology solutions, and the oversight of paralegals.

In addition, you will be responsible for creating processes and practices to improve the day-to-day efficiency and effectiveness of the legal team. This role will work closely with stakeholders throughout the company to guide best practices, and ultimately ensure legal process fluidity.

In this role you will:

  • Identify opportunities to improve processes, share best practices, and improve efficiency with the legal teams organizational structure, systems and technologies
  • Develop and implement legal team technology solutions (e.g., e-billing, contract and document management, approval workflow, e-signature, knowledge management, etc.)

  • Implement and manage legal team metrics, benchmarking, and reporting

  • Manage legal vendors (outside counsel and vendors) to optimize efficiency and reduce spend, while ensuring quality in services

  • Develop and manage vendor cost reduction strategies, including fee arrangement negotiations, payment processes, and governance of billing guidelines

  • Build strong relationships within the legal team, and other cross-functional stakeholders including Finance, IT, Admin, and People

  • Strategically manage paralegals and their respective projects and workflow

  • Lead and support various ad hoc projects within the legal team as needed

Some things we consider critical for this role:

  • B.A. or B.S. Degree
  • 5+ years experience in the areas of legal operations or legal program management in-house or at a law firm.
  • Experience with contract drafting and negotiation
  • Experience managing a team including paralegals and analysts

  • Experience building cross-functional company relationships

  • Excellent business acumen, with verbal and written communication skills

  • Ability to coordinate and effect change, and process improvements

  • Ability to maintain discretion and manage confidential information

Some things that would be amazing to have for this role:   

  • Experience in developing and implementing legal team technology solutions (e.g., e-billing, contract and document management, approval workflow, knowledge management, etc.)
  • Experience leading the build out of certain aspects of legal team technological infrastructure from its inception

  • Experience in house within a hyper-growth company (preferably tech) in a legal operations lead role

  • Proven ability to think ahead, engage proactively and take initiative

  • Ability to influence others and to think creatively to develop solutions for a diverse range of complex issues.

  • Excellent strategic thinking and tactical execution skills. Adept at managing multiple, complex priorities and balancing the needs of various stakeholders

  • Ability to inspire and lead others to success and influence to high performance

Note to Recruiters and Placement Agencies: Robinhood does not accept unsolicited agency resumes. Robinhood does not pay placement fees for candidates submitted by any agency other than its approved partners.

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