Robinhood is democratizing our financial system. We offer commission-free investing in stocks, ETFs, options, and cryptocurrencies. Robinhood Financial, our broker-dealer, is a fast-growing brokerage with millions of users and billions of dollars in transaction volume. Robinhood has received the Apple Design Award (2015), the Google Play Award for Best Use of Material Design (2016), and was named Fast Company’s 11th Most Innovative Company in the world (2016). We’re backed with $539 million in capital from top-tier investors such as DST Global, NEA, Index Ventures, Thrive Capital, Sequoia, and KPCB, and were most recently valued at $5.6 billion. Robinhood is based in Menlo Park, California, and Lake Mary, Florida.
About the Role
We’re looking for a recruiting systems analyst to partner with our recruiting operations in improving the productivity of our recruiting team. In this role, you will be the primary point of contact for all recruiting system requests, ensure data integrity within our systems, and provide basic reporting needs to hiring teams. The ideal candidate is passionate about providing exceptional customer service, accurate data and reporting, and has a superb attention to detail.
As a Recruiting Systems Analyst you will:
Act as the primary contact for all ATS data updates; owning tier 1 ticket support
Maintain consistent and accurate data in our systems; conducting weekly data audits
Generate standardized and ad-hoc operational reporting for recruiting team and partners
Deliver exceptional customer service to Robinhood employees and hiring teams
Partner with recruiting operations to deliver system enhancements as part of broader project-based work
Develop and maintain system administration documentation
Some things we consider critical to being a Recruiting Systems Analyst:
1-2 years of system administration/ post-production experience working with recruiting systems (Greenhouse, Jobvite or an equivalent) in a professional, fast-paced environment
Experience working with JIRA Service Desk or an equivalent ticketing tool
Basic report writing skills
Incredibly organized, with superb attention to detail
Excellent customer service skills
Strong sense of urgency and follow through
Excellent verbal and written communication skills
Bachelor’s degree or higher
Nice to haves:
Advanced Greenhouse experience
Project management experience
Note to Recruiters and Placement Agencies: Robinhood does not accept unsolicited agency resumes. Robinhood does not pay placement fees for candidates submitted by any agency other than its approved partners.