Robinhood is democratizing our financial system. With customers at the heart of our decisions, Robinhood is lowering barriers, removing fees, and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.
Robinhood is a fast-growing company and was recognized as a CNBC Disruptor 50 and a LinkedIn Top Startup in 2019. We’re continuing to grow and are looking for incredible talent that can help us achieve our mission.
Robinhood is headquartered in Menlo Park, California, with offices in Lake Mary, Florida, and London, UK.
About the role
Research has been central to our product development and business strategy since the very beginning - and our team continues to grow, along with our user base and product. Working in the research team at Robinhood, you’ll help us systematically understand how people interact with financial products and how they think and feel about money.
Your day-to-day will involve:
Proactively and independently identifying high-impact questions from a product or business perspective
Answering those questions with a strong command of qualitative and quantitative methods – especially survey development and related data analysis
Planning and leading research end to end, including strategic, foundational, iterative, and evaluative research
Representing the voice of the user throughout the whole product development process, working closely with PMs, designers, engineers, and leadership
Clearly communicating your research insights for teams to translate research findings to product and business impact
Contributing to the development of a data-driven understanding of Robinhood users and potential users
Some things we consider critical for this role:
6-8+ years of qualitative research experience; it can either be industry-only, or a combination of industry experience and academic research
Masters or PhD Degree in Human-Computer Interaction, Psychology, Behavioral Economics, Anthropology, Sociology, or similar
Record of applying your research skills to create product and business impact
Strong work ethic, excellent organization and communication skills
Love and care for your craft
Passion for working and learning in a fast-growing company
Feeling ready to give 100% to democratizing our financial system? We’d love to have you apply, even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we’re looking for people invigorated by our mission, not just those who simply check off all the boxes.