Robinhood is changing the way America invests. We believe our financial system should work for everyone and not just a few. We offer commission-free trading for stocks, ETFs, options, and cryptocurrencies—all in one, user-friendly platform. Since our public launch in 2015, we’ve enabled millions of people to participate in the markets, cementing us as the fastest-growing brokerage ever.
About the Role:
At Robinhood, we eliminate barriers to the stock market through accessible costs and accessible products. We aim to radically simplify the fintech user experience and make financial services and literacy available to everyday people. This requires communicating with our users in a clear and simple way - and that’s where you come in.
As a Content Strategist, you will:
Collaborate with the design and product teams to create a delightful, human product experience
Influence the product development process to build a great user experience and ensure consistency with our communication.
Contribute to and develop our Help Center and support emails.
Create and advocate for language that best communicates our mission externally in a simple, straightforward, and approachable way
Implement strategies to improve existing content, and provide a vision for future content.
Work cross-functionally to deliver necessary content to empower internal teams (including Design, Marketing and PR)
Assure high quality of content for our products, measured in terms of: ease of use, intuitiveness, and delightfulness.
Implement Robinhood’s voice and help continue to build our content standards
Some things we consider critical to being a Content Strategist at Robinhood:
2+ years of relevant work experience
Eagerness to help shape Robinhood’s style and communication system
Strong copywriting and editing skills, and ability to deliver content effectively
Experience defining, tracking, and reporting on content metrics and ability to communicate this effectively to the team.
Analytical thinker who can lead a content audit and comparative audit, and design a content matrix and editorial guidelines that align with short and long term company goals.
Strong attention to detail.
Ability to embody the Robinhood Voice
Have a love of puns ;)
Note to Recruiters and Placement Agencies: Robinhood does not accept unsolicited agency resumes. Robinhood does not pay placement fees for candidates submitted by any agency other than its approved partners.